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Kenny Ross Subaru

North Huntingdon, PA

Overview
Employees
Reviews
Vehicles
4.8
3,241 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,241 reviews

October 21, 2021

Just picked up my 6th new Subaru from Kenny Ross. That must tell you how happy I am with them. They are so easy to do business with and have been very fair with me. Never a problem. Service is always very More

by soooz62
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pepper
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Oct 21, 2021 -

soooz62 responded

Thank you Newton Da Silva and Jeff Pepper for helping me with my new Subaru. I appreciate your kindness and consideration.

October 20, 2021

Brought my daughter Suburu in for service and problem was diagnosed quickly and repairs made in a timely manner. More

by TCINTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMaster
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Oct 20, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 20, 2021

I came for an oil change and 1 1/2 hrs later I was not informed of what was taking so long. The service managers I believe Matt and Tom handled everything very well, but up until that point I was not plea More

by SRFGLORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hall
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Oct 21, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with feedback from your recent service visit. We always strive for 100% customer satisfaction and do apologize if that is not what you initially received. We do appreciate your business and are glad that you were able to work with our service managers to resolve this on-site. Hope to see you back soon.

October 19, 2021

great serviceprice was goodthey had snacks available great service price was good they had snacks available while I waited which was great More

by PAM7249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

Everyone was very congenial and helpful. Made the new car purchase a breeze. All expectations met when transaction was completed. More

by grayghostathome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Stewart
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Oct 19, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 19, 2021

Service was great! Fit me right in the schedule and washed my car after my oil change. More

by elr5443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hudson, Mike Flynn
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Oct 20, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2021

Very courteous and respectful in interactions. My car was ready when promised. I always bring my car to this dealership. More

by RFARBER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 18, 2021

The service manager was friendly and efficient. All the work was done on time. It was a lot of money, but the work was neccessary. More

by AWH143FE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 18, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 18, 2021

The service woman didn’t try to “mansplain” to me. She believed what I said, confirmed the issue, and how it was being resolved. More

by ORANGEBINX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena
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Oct 19, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 17, 2021

The tires on my 2020 Forester were going bald at only 6800 miles. I called Kenny Ross and they referred me to their corporate Customer Service Number. After explaining the problem they told me to take More

by BHAND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Not sure of last name) 5 Stars
Report | Print
Oct 17, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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