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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,937 Reviews

1,937 Reviews of Kenny Ross Subaru - Service Center

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February 19, 2023

Fast service. Waiting area is loaded with drinks and snacks. Friendly and efficient. Warranty coverages cost! More

by MOMAMOCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 18, 2023

Steve’s and Cody’s customer service were wonderful need more people like them in your service department More

by KIMFERRANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
Feb 20, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 17, 2023

I stopped in without an appointmenr for an oil change and tire rotation. I was promptly greeted by a friendly employee who saw to my service needs promptly! More

by R1987BERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall her name unfortunately and I did not see the Technician who performed the service
Feb 17, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 16, 2023

Excellent service experience and appreciate the concern and attention to detail to ensure the work was performed correctly and to our satisfaction. More

by JB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2023

This is the first time using the service dept but my salesman Vinnie help me out to where they got me in got the work done and got me right out More

by skelly2006
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Jendeski
Feb 16, 2023 -

Kenny Ross Subaru responded

Great to see you back again so soon!

February 14, 2023

I was greeted with a friendly face upon arrival. Advisor was quick and knowlegable .He explained the work needed and pricing. By the time I finished my coffee he came in and got me. Cannot imagin More

by John Nagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Feb 14, 2023 -

Kenny Ross Subaru responded

Great to see you back again so soon!

February 13, 2023

My service was fast and very good. They took care of my oil change no problem and even changed my air filter. More

by Michael lynch iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan
Feb 13, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

February 13, 2023

I usually have a good experience at the dealership. Steve was very nice and knowledgeable. More

by TNASER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2023

excellent customer service, very organized and helpful, loaner car was available, everything was communicated clearly More

by slb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2023

Very helpful and provided excellent service. Excellent follow up on parts that needed ordered and scheduling installation More

by DLAZZARELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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