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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,148 Reviews
Call Service Center (877) 968-7370

2,148 Reviews of Kenny Ross Subaru - Service Center

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April 15, 2023

Great service and fast. Service Tech was helpful and explained everything clearly. Waiting area was clean. More

by RKELLER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 13, 2023

very courteous service staff and a friendly atmosphere. would recommend to my friends. will be buying a new auto from kenny ross subaru very soon. More

by Walk1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve runion
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Apr 14, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

April 13, 2023

The dealership is awesome. It’s clean. And the people are super nice. I’ll be back again. More

by CGAEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Apr 13, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 13, 2023

This dealership has treated me poorly on multiple occasions. They have told me that they never want to see me again, and they have accused me of getting after market parts on my car. More

by RANCOR122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Runion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2023

There is a part from my car missing. When I mentioned it I heard we didn’t remove it. Unfortunate I didn’t mention it before I left. So I guess I’m out of luck. More

by BONECRUSHERS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2023

I scheduled my appointment for an oil change and it was quick. I didn’t have to wait there long! I’m so happy with my service! More

by SUZWIGGINS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Apr 13, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 12, 2023

Vinnie made this a fairly painless experience. Especially since I was on a time limit that day. More

by DANIEL.RAMBLER
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
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Apr 12, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2023

Easy quick oil change will return again for service needs of my Subaru cross trek More

by HERTZOGJL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in the drive through very helpful
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Apr 12, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2023

Bryan is always very friendly and very helpful. Makes sure the car is completed quickly with respect to my work schedule. Excellent customer service. More

by CHRISTINESUNDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

April 12, 2023

Jeff Pepper made the car purchase as easy as possible, Newton did a great job of explaining all the tech and features, and my first service appointment was quick and painless. So far, my interactions with More

by SWEETASAPITBULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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