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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,935 Reviews

1,935 Reviews of Kenny Ross Subaru - Service Center

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November 01, 2022

Very clean, offer amenities, on time, friendly and professional, would recommend this dealership for serving. More

by BIBB482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 01, 2022

Howard was very considerate and accommodating to our needs in our time of stress. Very helpful More

by Michael lynch iii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 31, 2022

Every reputed dealership provides an itemized bill clearly labelling labor and parts. My bill said Labor was 3 hours. At $129 per hour, I should have been charged $400 or so. I was charged $616 with n More

by EMARKETGURU
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com. We hope to hear back from you soon.

October 30, 2022

The people I dealt with were professional and friendly and efficient in getting me what I needed. More

by gyoung1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 29, 2022

I got in and out, didn't have to wait long at all. Plus the camera method was awesome. More

by BEELERARNEL.AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2022

Inspected my car without an appointment. Nice job! I have always been able to have work done even without an appointment. More

by KEVINSHAUGHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Oct 31, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 28, 2022

Quick, easy and on time. The waiting area was nice and comfortable and had drinks and snacks to hold you over while you wait. More

by VWINNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Oct 28, 2022 -

Kenny Ross Subaru responded

Awesome to see a loyal customer return to provide great feedback! Enjoy the weekend.

October 28, 2022

Everything was explained to me. Service was quick & easy. I trust them with my car and will return. More

by KSEROP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 28, 2022

Kenny Ross has the best service. They are always prompt and courteous. I highly recommend them! More

by Lisa Soles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Oct 28, 2022 -

Kenny Ross Subaru responded

Great to see you back again, Lisa! Your loyalty and kind words are appreciated.

October 27, 2022

Everything went well for my first oil change. Not that I wanted a marching band but I felt like I was ushered in and out without feeling welcomed…..But I guess it was just an oil change done quic More

by ELAINEW109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 27, 2022 -

Kenny Ross Subaru responded

Thank you. Your feedback has been shared with leadership to better your future experiences with us.

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