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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,146 Reviews

2,146 Reviews of Kenny Ross Subaru - Service Center

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June 28, 2025

It runs so smoothly, I never hear any complaints from other customers. I didn’t expect to leave so fast. More

by SPIKEASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter, Russ Geisler
Jul 01, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2025

Brian was exceptional to deal with. Unfortunately they were unable to fix my main speaker issue and it took multiple trips back for them to fix a heater issue that they themselves cause More

by NDEPCRYMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Kenny Ross Subaru responded

"NDEPCRYMSKI" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2025

great service department, very professional. call backs always done quickly. service done promptly. love the video texts! More

by PETERSHOMECARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2025

My service advisor Mike Siefers was professional, knowledgeable and honest. A great asset to the dealership and since we just moved here from Maryland Kenny Ross Subaru will be where we take our veh More

by JCOMUNALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 24, 2025

"Misplaced" my appointment and didn't fix my LowJack which never worked from the day I bought the car. Not a very reassuring experience. Since I drive 1 hour, with tolls, I feel like I should have bough More

by tommoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Verheyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown sales manager
Jun 26, 2025 -

Kenny Ross Subaru responded

We value and appreciate your business, Tom. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 24, 2025

i’ve unfortunately had some issues with this place in the past & they’re hard to get a hold of over the phone. they’ve been pretty considerate about my allergies which is nice however this time they left oil More

by LRN_DYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 22, 2025

Bryan’s team more very fast and efficient in replacing the part that went bad on my vehicle. I appreciate the efforts and timeliness in regards to getting my car back on the road. More

by OTG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter
June 21, 2025

They are efficient, well organized & considerate of the customers. Every interaction is done in a polite manner. I have seen them interact with outraged customers but they never lost their tempers or compo More

by PAPSLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Awesome service department! Very friendly. Takes time to explain work done and if anything is needed they explain why it is needed. Video is very helpful. More

by MBOUGHTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter
June 20, 2025

Great as always. Friendly, efficient, fast service. Kept me informed of the whole process and got me out quickly More

by JSTUMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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