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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,960 Reviews

1,960 Reviews of Kenny Ross Subaru - Service Center

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October 08, 2024

Mike Siefers did a great job resolving an issue with my service charges. Mike provides excellent customer service. More

by JAYCOPENHAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

They always do a good job - on time and the work is done correctly. Mike was very professional and courteous. As a former tech and service manager, I feel comfortable dealing with this dealership. More

by DAVEMATTEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 08, 2024

Still waiting to confirm the resolution discussed with the Finance Manager. Solution he suggested sounded good but is still not confirmed. More

by DANNYPARKER126
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Kenny Ross Subaru responded

Thank you for bringing this to our attention, Danny. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 06, 2024

$100 for an oil change is crazy. I’ll definitely be going elsewhere from now on More

by BENJAMINETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Everyone at the dealer was amazing. The service was quick and a loan car was amazing to get. I will definitely be back More

by NEWLANDADAM1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Tayler
October 05, 2024

We were charged with a tire rotation and they never rotated our tires. I know this because we had them look at a nail in the tire and when they were done the tire with the nail in it was still in the s More

by ANNA.EICHNER41
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tracy Schultz
October 04, 2024

I was pleased with my service call. The car wash was minimal, just a rinse. That could of been better. Dirt still present. More

by JAROSZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great service with a quick turnaround. I also really appreciate the very comfortable waiting area and well stocked refreshments. More

by TAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Petrovich
October 01, 2024

From the time I was greeted by Mike until I left, I felt valued. Mike is great about keeping me informed and updated. More

by ALLERGYQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Everyone that I dealt with was very friendly and professional. I highly recommend Kenny Ross Subaru. More

by STEALERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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