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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,966 Reviews

1,966 Reviews of Kenny Ross Subaru - Service Center

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September 21, 2024

Dealership is customer oriented. Updated about my service. Car clean and neat when returned to me. Always ready to take care of the customer. They go above and beyond. Work done as More

by MBOUGHTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Everyone was friendly, knowledgeable, helpful and just excellent customer service and professionalism. You mind waiting for your car and planning to purchase a new one More

by KAYER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

It was the only Subaru dealership with service open on Saturday but I did NOT get my complimentary car wash More

by METROMAN131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Sep 19, 2024 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 18, 2024

Friendly and professional staff, with a good turnaround time for work performed. Easy in and out. More

by VENDED22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 18, 2024

Great service as usual. Easy in & out. Prompt and Friendly. Though, they do tend to be higher in price for service than another Subaru dealer that i have had to use on occas More

by GBA1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 18, 2024

Got my 6 month maintenance and it was very quick and staff was very prompt and respectful More

by BRANDONG1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Sep 19, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 17, 2024

Quick, friendly, no upselling or trying to get me something I didn't need. Q More

by f150girl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Had an 8:30 AM appointment and had to wait 2 hours because they were busy. Not understanding why you make appointments and then don't pay attention to the time because you are busy. The work was don More

by 3WEB88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Everything about my appointment was fine until I got the price of the new battery that I needed to have replaced! Almost 700 dollars!!!! I think that is ridiculous!! I was able to call numerous different pl More

by EPERBONISH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 15, 2024

Worked with me on a brake repair. In & out quick. Adjusted price due to length on me owning vehicle. More

by GMONCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
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