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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,967 Reviews

1,967 Reviews of Kenny Ross Subaru - Service Center

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September 11, 2024

Great dealership that really values customer service. My salesman handled everything perfectly. This is my second car through this dealership. More

by MANDMPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan, Tracy Schultz
September 10, 2024

Very good service. Would recommend to others for service on their Subaru Quick, efficient and friendly staff. Sales associate was very nice and answered all my questi More

by CURT.GOLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan
Sep 11, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 10, 2024

Friendly, courteous, efficient. All work that was needed was explained to me prior to completing the work. Waited less than one hour at the dealership. Great job! More

by MRSMOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2024

The staff is very friendly. The service area should pay more attention to details regarding 30k & 60k mileage services requirements and offer to complete the services if the veh More

by MCGREW.DORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

September 09, 2024

Great customer service. Mechanic completed the repair in less than an hour. Would definitely recommend this service center. More

by MMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 08, 2024

Excellect dealership. Easy to schedule service appointments. Courteous and efficient. All work explained and videoed. More

by djevans222dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
Sep 11, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 07, 2024

Overall the staff was very nice and the waiting area was comfortable. Satisfied with the service performed. Wait time was too long. More

by F.CAROZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Schultz
Sep 11, 2024 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 07, 2024

I felt like they took care of the issue very well and did what they could to take care of me and make things right. Definitely would recommend. More

by KYLE_NOEL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Sep 11, 2024 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 07, 2024

I got oil change and tire rotation. I received fast service and the staff was friendly. More

by TRPERRY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2024

Prices are somewhat high but overall everyone was very nice. Great customer service. Happy Customer More

by HEIDI.KOSTYAK
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
3.0
This rating includes all reviews, with more weight given to recent reviews.
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