Back

Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,007 Reviews

2,007 Reviews of Kenny Ross Subaru - Service Center

Sort by
August 26, 2024

Anytime there is an issue Sherry always willing to correct things and make them right! Her dedication to customer services is spot on! She always greets me with a smile and friendly disposition. I loo More

by jatwater0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan, Tracy Schultz
August 25, 2024

Very pleased with my experience at Kenny Ross. My vehicle was at #1 Cochran multiple times and I was told nothing was wrong with it. Kenny Ross immediately listened to my concerns. The problem was More

by S.LAUVER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

purchased from KR my 11 year old crosstrek which has been a bit on the costly side, well exceeding average monthly operating costs, in spite of extended warranty; however, the service department has been att More

by ESBB2B4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Arrival at the dealership was satisfactory and expedient. With special request for tire pressure and wear. More

by VOLARE122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Aug 21, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2024

My service visit was smooth and quick. Was able to have a delicious cup of coffee (or 2!!) while I waited. Need to switch out the two chairs by the service desk door with 2 others... You More

by LAURAMAE718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 21, 2024

Very helpful and wonderful place to be The workers are very Wonderful to be around More

by EVALEIGHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 19, 2024

As always, Mike was pleasant, helpful, and kind. Genuinely always a pleasure to encounter him when I arrive. I know things will be taken care of. More

by Justin Los
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Nice people, great waiting room. Brakes still making so so I guess I’ll try again to get me issue fixed More

by GUNHUNTER369
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Aug 21, 2024 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

August 18, 2024

Very clean inside, friendly and knowledgeable staff. Their shop rate is a bit pricey though. More

by COLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake konkus, Sherry Hanan
Aug 21, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2024

There was an issue with my car, it was under. warrenty. called that mornings and was scheduled for that afternoon. I was in and out fast. Everyone was nice.... More

by TCW112856
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

...
45
...