Kenosha Nissan

Excellent Customer Service I had an urgent need to get my transmission fluid checked. By urgent I mean immediately. I tried doing it myself, but found that you needed a special I had an urgent need to get my transmission fluid checked. By urgent I mean immediately. I tried doing it myself, but found that you needed a special tool to complete. I shared the scenario with Ken from the service department Saturday morning at 9am and by 11:30am he and his team completed the transmission fluid change. Not only did he complete the service, but he also chatted with me about it and why I couldn't complete it myself. I think it goes without saying that a lot of people work on their own cars for various reasons and taking it to a dealership isn't my first choice. I enjoyed that Ken respected this and I didn't feel pressure to make sure to return, but instead he offered to help me if I am ever working on my car. In this day and age that kind of attitude and behavior would get me to return to this dealership for his service, versus him trying to sell me on utilizing his services for everything and bringing my car in every time. I work in the motorcycle industry and I appreciate this dealership service behavior at a corporate level and as a customer. Its how you build trust and respect. Would recommend to anyone to visit and utilize this dealership for Nissan needs. More

I’m from California and needed service on my Infiniti. Ken communicated beautifully, kept me in the loop the entire time I was in the lobby, and procured the part needed in 1day. I was back on the road in Ken communicated beautifully, kept me in the loop the entire time I was in the lobby, and procured the part needed in 1day. I was back on the road in no time. Ken went above and beyond, and showed genuine concern in getting my car fixed timely. More

The minute I walked in, everyone was so kind! Walked out of this dealership happy as can be with my new car! Great environment, great people and great deals of this dealership happy as can be with my new car! Great environment, great people and great deals More

went above and beyond my second time in this place and service is above and beyond nice. Prices are very good. Definitely will be back. Ken was super nice my second time in this place and service is above and beyond nice. Prices are very good. Definitely will be back. Ken was super nice More

I had a great experience picking out my new Rogue at Kenosha Nissan. Working with Tim and Bill was stress-free and I highly recommend them. Great pricing made the day a success! Kenosha Nissan. Working with Tim and Bill was stress-free and I highly recommend them. Great pricing made the day a success! More

Missing the mark on COVID-19 and elsewhere! I have three problems with my recent visits. (1) Prior to my initial visit, it took multiple phone calls and several weeks to get a firm number I have three problems with my recent visits. (1) Prior to my initial visit, it took multiple phone calls and several weeks to get a firm number for my lease buyout. I visited the dealership on 6/16 in connection with my lease. Leo Diaz in Sales was very helpful. (2) The man in the office next door was on the phone and dropped several "f bombs" while talking in his glass-enclosed, opened door office. I mentioned my distaste to Leo, and he escorted me back to the lobby area to wait. I visited again on 6/30 for service work, and Ken Bosshart was very helpful. Completely satisfied with the service work. (3) My final area of complaint is that not one employee was wearing a mask and there is no barrier around the cashier. I saw one container of hand sanitizer. It was explained to me that a lot of sanitizing is taking place, and that I could wear a mask, if I chose to. Sanitizing takes care of surfaces, and my wearing a mask protects others. But you are not protecting your customers adequately if your employees are unmasked. Friends tell me that their dealerships are going the extra mile with masks and taking temperatures. Time for me to look elsewhere? More

Everyone at the dealership treated my family and I with respect. Shout out to Tim and Richard! Robert Majesky went above and beyond on my service needs on my brand new car! Everyone was professional and i respect. Shout out to Tim and Richard! Robert Majesky went above and beyond on my service needs on my brand new car! Everyone was professional and informative to all the questions I had throughout the process. I would definitely recommend this place to anyone looking to buy a vehicle. More

Our experience at kenosha nissan was amazing. Our sales rep Breydon Olson was super nice and very helpful during our visit. And huge thanks to Will Stepney for helping us make it happen. We are so happy wi rep Breydon Olson was super nice and very helpful during our visit. And huge thanks to Will Stepney for helping us make it happen. We are so happy with our purchase thanks to them. Definitely recommend this place! More

I Was Pleased With The Customer Service! Overall experience was pleasant and whatever kinks came with the purchase were quickly dealt with to my satisfaction. I was especially pleased with th Overall experience was pleasant and whatever kinks came with the purchase were quickly dealt with to my satisfaction. I was especially pleased with the service department. More

It was a pleasant and quick experience. I was in and out within an hour for a maintenance check and oil change. The waiting room was also nice - the chairs are spaced to provide social distancing. within an hour for a maintenance check and oil change. The waiting room was also nice - the chairs are spaced to provide social distancing. More