Kenosha Nissan

You bend over backwards to ensure a positive experience The service personnel are always friendly and go out of their way to communicate everything that is going on with my vehicle. I'm very happy with Bob The service personnel are always friendly and go out of their way to communicate everything that is going on with my vehicle. I'm very happy with Bob Rohrman Nissan. More

Excellent Customer Service I had an urgent need to get my transmission fluid checked. By urgent I mean immediately. I tried doing it myself, but found that you needed a special I had an urgent need to get my transmission fluid checked. By urgent I mean immediately. I tried doing it myself, but found that you needed a special tool to complete. I shared the scenario with Ken from the service department Saturday morning at 9am and by 11:30am he and his team completed the transmission fluid change. Not only did he complete the service, but he also chatted with me about it and why I couldn't complete it myself. I think it goes without saying that a lot of people work on their own cars for various reasons and taking it to a dealership isn't my first choice. I enjoyed that Ken respected this and I didn't feel pressure to make sure to return, but instead he offered to help me if I am ever working on my car. In this day and age that kind of attitude and behavior would get me to return to this dealership for his service, versus him trying to sell me on utilizing his services for everything and bringing my car in every time. I work in the motorcycle industry and I appreciate this dealership service behavior at a corporate level and as a customer. Its how you build trust and respect. Would recommend to anyone to visit and utilize this dealership for Nissan needs. More

They were told numerous times that I didn’t want new plates, that I just wanted to transfer my plates to the new car that I was buying. But yet they gave and charged me for new plates anyways. Not onl plates, that I just wanted to transfer my plates to the new car that I was buying. But yet they gave and charged me for new plates anyways. Not only that, but they “claimed” they didn’t know that the audio system didn’t work in the car that I purchased despite having the car on their lot for almost 90 days. More

New Vehicle Did give very detailed information about the vehicle , answered questions , very friendly, took enough to explain very thing, Was very happy with th Did give very detailed information about the vehicle , answered questions , very friendly, took enough to explain very thing, Was very happy with the environment, Thank you. More

I’m from California and needed service on my Infiniti. Ken communicated beautifully, kept me in the loop the entire time I was in the lobby, and procured the part needed in 1day. I was back on the road in Ken communicated beautifully, kept me in the loop the entire time I was in the lobby, and procured the part needed in 1day. I was back on the road in no time. Ken went above and beyond, and showed genuine concern in getting my car fixed timely. More

went above and beyond my second time in this place and service is above and beyond nice. Prices are very good. Definitely will be back. Ken was super nice my second time in this place and service is above and beyond nice. Prices are very good. Definitely will be back. Ken was super nice More

The minute I walked in, everyone was so kind! Walked out of this dealership happy as can be with my new car! Great environment, great people and great deals of this dealership happy as can be with my new car! Great environment, great people and great deals More

I had a great experience picking out my new Rogue at Kenosha Nissan. Working with Tim and Bill was stress-free and I highly recommend them. Great pricing made the day a success! Kenosha Nissan. Working with Tim and Bill was stress-free and I highly recommend them. Great pricing made the day a success! More

Missing the mark on COVID-19 and elsewhere! I have three problems with my recent visits. (1) Prior to my initial visit, it took multiple phone calls and several weeks to get a firm number I have three problems with my recent visits. (1) Prior to my initial visit, it took multiple phone calls and several weeks to get a firm number for my lease buyout. I visited the dealership on 6/16 in connection with my lease. Leo Diaz in Sales was very helpful. (2) The man in the office next door was on the phone and dropped several "f bombs" while talking in his glass-enclosed, opened door office. I mentioned my distaste to Leo, and he escorted me back to the lobby area to wait. I visited again on 6/30 for service work, and Ken Bosshart was very helpful. Completely satisfied with the service work. (3) My final area of complaint is that not one employee was wearing a mask and there is no barrier around the cashier. I saw one container of hand sanitizer. It was explained to me that a lot of sanitizing is taking place, and that I could wear a mask, if I chose to. Sanitizing takes care of surfaces, and my wearing a mask protects others. But you are not protecting your customers adequately if your employees are unmasked. Friends tell me that their dealerships are going the extra mile with masks and taking temperatures. Time for me to look elsewhere? More

Everyone at the dealership treated my family and I with respect. Shout out to Tim and Richard! Robert Majesky went above and beyond on my service needs on my brand new car! Everyone was professional and i respect. Shout out to Tim and Richard! Robert Majesky went above and beyond on my service needs on my brand new car! Everyone was professional and informative to all the questions I had throughout the process. I would definitely recommend this place to anyone looking to buy a vehicle. More