Kernersville Chrysler Dodge Jeep Ram

Friendly and efficient. Very easy to work with while we went through the buying process. went through the buying process. More

I am probably one of the most persnickety individuals to rate, review or use my name and reputation to attach to something like a motor vehicle, dealership. However, there are legitimate exceptions. A tru rate, review or use my name and reputation to attach to something like a motor vehicle, dealership. However, there are legitimate exceptions. A trusted friend Baylor Lance at KTD Tires directed me to his longtime family friend, Charlie. Let me just write his name out: Charlie Johnston, Kernersville Dodge. Why? Because if you are in the market for a new vehicle, you really have to understand that in that business there's a lot of stress and trickery behind the scenes of many automobile dealerships. Sad but true. At Kernersville Dodge, the script is completely flipped. Having owned Mercedes-Benz, BMW, Lexus, Toyota, Honda, even back to the days of AMC (telling my age), I've got about 43 years of experience purchasing a myriad of cars, trucks and motorcycles. During those years I've experienced many levels of professionalism, good to the not so good. Charlie Johnston was unequivocally the BEST sales guide through the entire experience. I sat down with Charlie to discern what my needs and wants matched the type of rig I needed to pull a new 46ft RV. Charlie then, switching gears showed me what he had available, stress-free and professionally. We searched the lots driving many vehicles, comparing one with another. Charlie knew what I needed and helped me narrow down the choices like butter. Finally, (and this is important) Johnston completed the deal for me without the normal back & forth many dealers input into the sales process. That did NOT happen with me. After discussing financing in a very conversational and casual way, he got up from his desk, talked with his finance people and came back with a deal. He handed me the keys with ZERO anxiety and a deal that I was more than happy to accept. AMAZING JOB Charlie! But the story doesn't just stop there. EVERY PERSON at that dealership that I came in contact with before and after the sale gave me the most personal, professional and genuine handling from the financial officer, the cashier, even a new friend Paul in the parts department. I have never left a dealership after purchasing a nearly $90,000.00 vehicle as happy as I did last week. I have to add the way the dealership is laid out, the processes, the people you interface it's all so smooth and well-thought. Of special note is Eddie in Finance. At the end of the deal when you’re signing away, you could not ask for a more knowledgeable, professional and patient gentleman. To be candid, I am nearly flabbergasted at the ease and wonderful experience I had purchasing my 2022 Dodge Ram 3500 Longhorn Limited Edition. This is my first Dodge and I never expected to feel the way I do. Whoever is managing Kernersville Dodge get's FIVE Stars in my book. KUDOS and UBER well-done! More

Everyone who helped me shopped for my new vehicle was very knowledgeable. When it came time to do the paperwork, it went by quickly and before I knew it I was driving off with my new truck. very knowledgeable. When it came time to do the paperwork, it went by quickly and before I knew it I was driving off with my new truck. More

Very easy , smooth transaction , we oil’s definitely recommend to people I know , thanks again recommend to people I know , thanks again More

Best deals and inventory . Got the most for my trade ! They just made a repeat customer. They just made a repeat customer. More

Mary and Eric went above and beyond to answer any question that I had with a very pleasant and knowledgeable demeanor. question that I had with a very pleasant and knowledgeable demeanor. More

We recently purchased a Jeep Grande Cherokee L Limited. We live in GA and we had a positive experience with Carmen Lopez who works in Internet Sales. Everything was done via e-mail She was very helpful in We live in GA and we had a positive experience with Carmen Lopez who works in Internet Sales. Everything was done via e-mail She was very helpful in getting us the rebates and giving us the discount online price before making that long drive. It was nice not having any hidden fees added to price like a lot of our local dealerships in GA. When we arrived in NC we were greeted by Crystal Freeman a sales representative at the dealership she was very nice and helpful and made the experience very positive it was definitely worth the drive. Would highly recommend both of these ladies when purchasing a vehicle. Kernersville Dealership is huge with a great selection of vehicles we love our new vehicle. Thank you! More

Everyone was professional and helpful. Staff was knowledgeable and accommodating and pleasant to work with. knowledgeable and accommodating and pleasant to work with. More

They were very professional I was very friendly I would highly recommend them again. The whole staff from Michael Moore to Carmen Lopez they were very professional even the team that showed me the vehicle highly recommend them again. The whole staff from Michael Moore to Carmen Lopez they were very professional even the team that showed me the vehicle and went over the paperwork. More

Jay was great, manager was ready to go home and close up. Rushed everything we did Rushed everything we did More