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Key Acura of Reno

Reno, NV

4.7
224 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
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11550 S Virginia St

Reno, NV

89511

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Showing 224 reviews

March 12, 2026

Great service. Only minor problem was didn't properly adjust airpressure in tires after rotation. Thanks More

by RRBORMANTECH
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Dillard
March 12, 2026

Very friendly and professional group. Easy to work with. Very good selection of vehicles. No issues at this point. We will see how service goes, but right now, solid car buying experience More

by JCERAGIOLI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Smartt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The General Manager was great too.
March 09, 2026

The best dealership that I've been two Amazing customer service and support and very knowledgeable and helpful and acomdaing More

by ASTRIDNIGHTSHADE
Recommend Dealer
Yes
Employees Worked With
Ashley McNiel
March 08, 2026

Amazing The team at Kry Acura took very good care of me and they met all my needs and did it in a timely manner could not recommend them any more More

by Revannoriega0
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Dillard
March 07, 2026

Incredible customer service and transparent communication from Ethan Dillard. I will be a regular at this service department! More

by Jakeklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2026

Very attentive and took care of my issues ,nice clean and waiting room,part department personnel very helpful as well. More

by doughboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2026

The service was fast and efficient and the prices were surprisingly reasonable for a dealership. More

by Panda
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2026

Good customer service, more honest than most car dealerships. No Sorry that is all now More

by FALEC_ILLMORE
Recommend Dealer
Yes
Employees Worked With
Alex and Kitt
March 05, 2026

This is an absolutely fabulous team at this dealership! ! I am beyond satisfied with the service work & customer service led by Brian. More

by cari.orcutt
Recommend Dealer
Yes
Employees Worked With
Cody Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Zimmerman
March 01, 2026

They were wonderful. Fully attentive and knowledgeable. As a first time buyer i really appreciate the care and knowledge they provided me. More

by HANA PHILLIPS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Lopez
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