Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Acura of Reno
Reno, NV
224 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 224 reviews
January 16, 2026
He was extremely helpful and went the extra mile to try to help me out with my problem. to help me out with my problem. More
by Cheriegal66
Verified Customer
January 16, 2026
I had a good experience at the dealership I'm not impressed with the vehicle it has some technical bugs that if I would have known I would have went with another brand for the price I expect better impressed with the vehicle it has some technical bugs that if I would have known I would have went with another brand for the price I expect better More
by OBERENISA25
January 16, 2026
Cody was exceptional explaining what would be done and committed to a timeframe for repairs that was met. The customer lounge was comfortable, clean and welcoming. committed to a timeframe for repairs that was met. The customer lounge was comfortable, clean and welcoming. More
by CARY.CURTIS77
January 14, 2026
Very helpful and explained everything in detail He was very knowledgeable and the price was very fair thank you very knowledgeable and the price was very fair thank you More
by Mikeohare
January 12, 2026
Ethan was kind and professional. ..helped me out a great deal.. The Acura dealership is lucky to have Ethan ..helped me out a great deal.. The Acura dealership is lucky to have Ethan More
by cmariani
January 10, 2026
Personable, knowledgeable, sympathetic person. Hospitable, friendly, clean comfortable waiting area, on time service, non-coercive sales technique. Keep up the good work! Hospitable, friendly, clean comfortable waiting area, on time service, non-coercive sales technique. Keep up the good work! More
by Rgeorge6100
January 10, 2026
Ethan does an excellent job in every regard and the service performed has always been excellent. service performed has always been excellent. More
by page
Employees Worked With
January 07, 2026
Great So very good place to take my vehicle without having any issues at all and they washed my car. I'm very happy. having any issues at all and they washed my car. I'm very happy. More
by DNRPICK
January 06, 2026
We bought a new 2025 RDX to replace our 2013. Our experience at Key Acura was outstanding. The Sales Manager Kitt, listened to our budget and what we were looking for. They meet the amount we req Our experience at Key Acura was outstanding. The Sales Manager Kitt, listened to our budget and what we were looking for. They meet the amount we requested for a trade value of the previous RDX. We appreciated the financial conversation, and there was no pressure to purchase. We recommend you visit Key Acura to see if your needs can be meet and they fall in line with your vehicle budget. The waiting area is comfortable and all the staff are friendly. We returned the following day to ask additional questions and we were greeted with the same friendly service. Ashley was a great help with the technology of this new vehicle. More
by Rich9j
