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Key Acura of Reno
Reno, NV
61 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 61 reviews
November 14, 2025
Need espn in waiting room area. Current sports selection is sub par. Coffee was great. Snack selection not great. Car wash was nice touch even with rain Current sports selection is sub par. Coffee was great. Snack selection not great. Car wash was nice touch even with rain More
by harrisanthony55
Employees Worked With
Ethan Dillard. 5 stars
November 14, 2025
Should have espn in waiting rooms for guests to watch. Ethan was great. Coffee was good. Snack selection was poor Ethan was great. Coffee was good. Snack selection was poor More
by harrisanthony55
Verified CustomerEmployees Worked With
Other Employees :
Ethan Dillard. 5 stars
November 14, 2025
Great service, very clean waiting room and always on time!! I wouldn’t use any other service! time!! I wouldn’t use any other service! More
by VANNAN
Employees Worked With
November 13, 2025
I am very grateful and satisfied for many years of excellent service from Key Acura! excellent service from Key Acura! More
by Stacie
Employees Worked With
Other Employees :
Sara and Ashley! :)
November 13, 2025
I am very grateful and satisfied for many years of excellent service from Key Acura! excellent service from Key Acura! More
by nehasunreyz
Employees Worked With
Other Employees :
Sara and Ashley! :)
November 07, 2025
Everything went accordingly, and they took care of business for me as always My service guy took care of business, handled it in a proficient and professional way business for me as always My service guy took care of business, handled it in a proficient and professional way More
by Richard 34
November 05, 2025
Great Service ! Very Friendly Staff !! Good at diagnosing problems and explaining them in a way I could understand !! Very Friendly Staff !! Good at diagnosing problems and explaining them in a way I could understand !! More
by PPPOPPA
October 25, 2025
Key Acura Of Reno is the top notch dealership. Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased two cars from them and it's been a great experience More
by coughlin325
October 21, 2025
Worst car buying experience of my life! I left with the car and now can’t get anyone to communicate with me as far as who it’s financed through, I haven’t received an EDRS number to registe I left with the car and now can’t get anyone to communicate with me as far as who it’s financed through, I haven’t received an EDRS number to register it, and it’s been 30 days so I can’t even drive the xxxx car. I don’t even know to whom or when to make a payment. The one response I received was from the sales manager when I said I’d just bring the car back because this is a joke and he replied that he doesn’t know which bank it’s financed through and he’s sorry I don’t feel like we made a great deal. After texts, emails, and phone calls- NOTHING! I live 3-4 hours from Reno and can’t just drive to the dealership and shouldn’t have to. If you’re dead set on an Acura, drive to California and buy there. There’s also a Mercedes dealership next door and Lexus down the road. Skip this place. It’s skeezy!! More
by fhill907
Employees Worked With
Kitt
