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Key Acura of Reno
Reno, NV
82 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 82 reviews
Verified Customer
December 06, 2025
Read the first response! !!!! Here's a copy: 5 = excellent Great service at a great price! The best service experience I have had! Offered to rotate the tires...I had forgotte !!!! Here's a copy: 5 = excellent Great service at a great price! The best service experience I have had! Offered to rotate the tires...I had forgotten to ask The service mirrors how I feel about my 2015 MDX with 170k miles...excellent vehicle More
by Jerry@MurphyCommercialCapital.com
Employees Worked With
Brian Robinson and two others
Brian is my contact person
He set the appointment up
December 05, 2025
So kind considerate and helpful…. it’s always a pleasure to visit Acura…..we just miss Mike Cho so much…….by that remark you can tell we have been clients a long time….. it’s always a pleasure to visit Acura…..we just miss Mike Cho so much…….by that remark you can tell we have been clients a long time….. More
by JULIA90
Employees Worked With
James Duggan
December 02, 2025
Well abrihiem and Emilio were very kind professional and inviting. James went above and beyond in supporting all my questions before I left. inviting. James went above and beyond in supporting all my questions before I left. More
by Alexander
Employees Worked With
Emilio Abrihiem and James
December 02, 2025
I bring my vehicle to Acura of Reno for servicing, and my experience has been solid so far. Appointments are easy to schedule, the staff is courteous, and my car is always ready when promised. Quality work a experience has been solid so far. Appointments are easy to schedule, the staff is courteous, and my car is always ready when promised. Quality work and a smooth process—no issues to date. More
by Eileen
Employees Worked With
James Duggan, Brian Erickson
December 01, 2025
Had a warranty on my 2018 MDX and camera went bad. Warranty would pay for camera, but would not pay some $900 for camera calibration resulting in camera not working unless I paid the some $900 out my Warranty would pay for camera, but would not pay some $900 for camera calibration resulting in camera not working unless I paid the some $900 out my pocket. Acura recomended I trade in my 2118 MDX for a 2022 MDX they had got back fn from a lease. With new tires,etc it looked and felt like a brand new vehicle just off the showroom floor. Also sold me a warranty that would pay for calibration of a camera. Therefore I was well pleased with Reno Acura. More
by Mike Johnson
Employees Worked With
Tom and Kit, Brian Erickson
