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Key Chevrolet
Middletown, CT
443 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford.
Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car.
If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:30 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 443 reviews
June 27, 2020
Amazing Service I own a Corvette and started bringing it to Key Chevrolet back in 2016 on a recommendation from one of the GM Engineers that I met at Carlisle The I own a Corvette and started bringing it to Key Chevrolet back in 2016 on a recommendation from one of the GM Engineers that I met at Carlisle The admin in Service, Shylock has always been extremely polite and courteous, besides being happy and knowledgeable about the service which is being performed on my car. Paul Koerner, Master Tech for Corvettes, never disappoints....He has worked on both my vettes 01 & 12, and has brought to my attention some issues which he found...Knowing a bit about cars, I understood the situation.. In addition, which ever parts were replaced (within size reason) came back to me in a box. Anything serious, photos were taken to show me.prior to my authorization to proceed I forgot to Mention that I am from New Jersey and the last time my 2012 was in for some service, for Mechanical, new tires, and an issue with the airbag which was noticed by Paul based on the sound the steering wheel was making. Paul and Shy brought my car to me in NJ. Now that was totally amazing. I thank Key Chevrolet for having such dedicated, knowledgeable and personable employees. More
by Lorraine
Employees Worked With
Shylock Therrien, Paul Koerner
June 26, 2020
Key Chevrolet does a great job! Key Chevrolet did a wonderful job with helping me purchase a new car. I wasn’t sure when I walked in what the end result would be, but the team ran ev Key Chevrolet did a wonderful job with helping me purchase a new car. I wasn’t sure when I walked in what the end result would be, but the team ran every possible option for me to make the best decision for my family. Stanley was extremely helpful as my main point of contact, walking me through everything step by step. I felt comfortable going through the car buying process because of his attention to detail and desire to make sure I left with the car I wanted. Highly recommend Key for any sales and service needs. More
by Andrewrdavis85
June 22, 2020
My grandmother had known Stanley Statkiewicz for over 40 years. . She was the Finance Manager there when it was Jackson Chevrolet. Stanley is very knowledgeable and customer satisfaction has always been a years. . She was the Finance Manager there when it was Jackson Chevrolet. Stanley is very knowledgeable and customer satisfaction has always been a priority for him. Who else has been in the car business for 50 years? He’s the best!!!!! More
by Raina Kurek
Employees Worked With
June 20, 2020
Excellent service !!! Was very helpful and knowledgeable !!! Great job 🙂 I now drive a car that I love! You all made this a An easy transition for me !!! Great job 🙂 I now drive a car that I love! You all made this a An easy transition for me More
by Mrichards1985
June 20, 2020
Great customer service, the salesman was very knowledgeable and he was able to match the car we were looking for. The financial department faces detail information regarding the loan knowledgeable and he was able to match the car we were looking for. The financial department faces detail information regarding the loan More
by nanycepeda2011
Employees Worked With
Ardit Statovci
June 20, 2020
Ardit Statovci was a great salesman. He didn’t try to sell me something I couldn’t afford. No pressure sales. Would by again from him. Ardi sell me something I couldn’t afford. No pressure sales. Would by again from him. Ardi More
by paulalfano2
Employees Worked With
Alysia McIntyre, Ardit Statovci, Jesus Rivera
June 13, 2020
the dealership was unorganized but our sales person bob was great he was polite got EXACTLY what I wanted made sure it met our every need great salesman very helpful very patient just a great salesman all was great he was polite got EXACTLY what I wanted made sure it met our every need great salesman very helpful very patient just a great salesman all together i would recommend anyone to him More
by maria_davis2015
Employees Worked With
Bob Caruth
June 12, 2020
my fiancé and I was very pleased with Elijah and Bob very pleasant and helpful. Bob help us with everything and made sure that we was happy with our car. pleasant and helpful. Bob help us with everything and made sure that we was happy with our car. More
by mch_nena
Employees Worked With
Bob Caruth, Elijah Vargas
June 11, 2020
Stanley Statkiewicz was courteous and helpful. He answered all the questions that I had asked, including final details with the car. He is definitely an asset to your dealership. answered all the questions that I had asked, including final details with the car. He is definitely an asset to your dealership. More
by j.ruella
Employees Worked With
June 10, 2020
Upon arriving at Key Chevrolet I was promptly greeted in the parking lot. They were very cordial and helpful! I told Stanley which car I was interested in and we went on a test drive. He was very thorough, the parking lot. They were very cordial and helpful! I told Stanley which car I was interested in and we went on a test drive. He was very thorough, informative, and helpful during the whole process from start to finish. It was a great experience and I didn’t feel pressured once. Stanley genuinely cared about getting me into a safe dependable vehicle. Jesus the financial manager was also very helpful in making sure the numbers worked for my needs and that I got the deal that worked for me. Overall great experience would recommend More
by Angela F
