Key Chrysler Dodge Jeep Ram of Rochester

I will not go there again. Woman waiting on me knew very little about her job and the only thing she got right was the fact she only had worked there a week and didn't know any Woman waiting on me knew very little about her job and the only thing she got right was the fact she only had worked there a week and didn't know anything. They roocked me of every dime they could and bloated about it. A$700.00 to replace a battery was bad enough. Then she told me I needed new calipers for $1,400. I said no and looked at the paaper that said it just needed new pads. They were on the phone telling someone else the exact same speel. When I left after paying $700. My car still wasn't fixed properly. I've never dealt with such rude people. There is not one positive thing I can think of to say about this outfit. More

I’m satisfied with my experience with sales and management. People are personal and professional. Love my truck! management. People are personal and professional. Love my truck! More

Inspected car quickly. Very pleasant workers. Clean atmosphere. Will use their service again. 2 jeeps were purchased here. Very pleasant workers. Clean atmosphere. Will use their service again. 2 jeeps were purchased here. More

Prompt and efficient had an appointment, got in in a timely manner and got the job done! timely manner and got the job done! More

Top notch people and expert service professionals. Highly recommend!! These guys are great to deal with and don't try to upsell unnecessary repairs. Highly recommend!! These guys are great to deal with and don't try to upsell unnecessary repairs. More

Very reliable service, but could communicate better when needing to keep the car for longer or over night. needing to keep the car for longer or over night. More

I requested a free oil change. Was charged without prior approval. Service department tried to blame on new employee. I feel that service department did not provide adequate traini Was charged without prior approval. Service department tried to blame on new employee. I feel that service department did not provide adequate training or backup. I had a previous free oil change. Oil changes were agreement when purchasing from Marc Motors. I understand not providing service from other dealer but should have been notified prior to work being accomplished. I will not be doing business with Ket CDJ of Rochester again. I was pleased with my interaction with Jennifer Dube but feel that Key CDJ failed both of us. More

Quickest visit to a jeep dealer ever. Quick, Efficient, and friendly service. Glad I made the drive from Maine. Quick, Efficient, and friendly service. Glad I made the drive from Maine. More

From start to finish booking the appointment to the pickup was great Personal was very professional pickup was great Personal was very professional More

I do not remember Jay but if I meet him I am sure he would be rated at five star. My experience at the dealership was excellent. I am 78 and been to many dealerships in my life time and Key is second to would be rated at five star. My experience at the dealership was excellent. I am 78 and been to many dealerships in my life time and Key is second to none. I cannot say enough to state my experience with the personal at this dealership and it was cleanest dealership that I ever visited which was many. More