Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

Overview
Employees
Reviews
Vehicles
4.4
802 Reviews
At Key Chrysler Dodge Jeep Ram of Rochester, our mission is to deliver exceptional customer service at every step of the ownership journey. We aim to make every step—from shopping to ownership—clear, easy, and stress-free. With knowledgeable, attentive professionals and convenient service amenities, we strive to exceed expectations, build lasting relationships, and ensure every customer feels valued and well-supported.
Contact Dealership
View Awards

401 N Main Street

Rochester, NH

03867

Directions

By Type

Showing 802 reviews

February 22, 2026

I have no complaints all service was performed as it should have been good job More

by reshapescissor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Douglas, Ashlee Goodwin
Report | Print
Feb 22, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We’re pleased that our team could perform the service on your Dodge Grand Caravan as expected. Thank you for the positive feedback. Lowest Price. Best Service. The Difference is Key!

February 18, 2026

I was disappointed that I got no phone calls telling me what they were finding with the car. Also, I brought it in at 9 AM ( actually the night before ) and at 3 PM. It still wasn't finished. I hope when t More

by Jane17
Recommend Dealer
Yes
Employees Worked With
i think Matthew
Report | Print
Feb 19, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you, Jane, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 16, 2026

The tech rotated the tires but did not put proper air pressure in tires. Found out next day when truck pressure warnings were activated. More

by RKONOPKA61
Recommend Dealer
No
Employees Worked With
Steve
Report | Print
Feb 20, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 20, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 14, 2026

Always knowledgeable, and they don't talk down to me, that's rare for women More

by Melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 14, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Hearing that our staff treated you with knowledgeable, respectful service when you brought in your Dodge is fantastic. Thank you for trusting us with your vehicle. We’re here to support you whenever your Dodge needs attention. Lowest Price. Best Service. The Difference is Key!

February 11, 2026

Every aspect of my experience was excellent. The sales team were all very friendly, knowledgabe, and professional. I would highly recommend this business. More

by Kurt.thomas777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irina
Report | Print
Feb 11, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for sharing that every part of your experience exceeded expectations and that our sales team provided friendly, knowledgeable, and professional service. We hope you’re enjoying your Toyota 4Runner and appreciate your recommendation. We look forward to assisting you again. Lowest Price. Best Service. The Difference is Key!

February 10, 2026

It took an unreasonably long amount of time 6+ hours. I arrived at dealership knowing exactly what vehicle I wanted and with a check from my bank in hand, should have been on and out of there in a 1/3 of More

by seumas.stadig
Recommend Dealer
No
Report | Print
Feb 14, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 14, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 10, 2026

Great. One of the most memorable auto purchases I have ever had. It was actually fun. More

by IMPALADAKID
Recommend Dealer
Yes
Employees Worked With
Tommy, and Killian
Report | Print
Feb 10, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

It’s fantastic to hear your purchase was both memorable and enjoyable. Thank you for sharing your enthusiasm, and we look forward to helping you again down the road.

February 05, 2026

Car has been broke since last week and still not looked at Car has been broke since last week and it still hasn't been looked at by service and we need it More

by David
Recommend Dealer
No
Report | Print
Feb 11, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

David, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 28, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

David, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 03, 2026

They were considerate of my time and gave me the option to reschedule when they discovered the problem would take longer than they initially expected. More

by SMc
Recommend Dealer
Yes
Employees Worked With
Matt (NH)
Report | Print
Feb 04, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

It’s great to hear that we were able to accommodate your schedule and keep you informed when your Jeep Wrangler Unlimited service required extra time. Thank you for trusting us with your vehicle and for the five-star rating. We look forward to helping you with any future maintenance needs.

February 01, 2026

My car was taken in on time. No surprise repairs done. They did not go above the repair estimate. Repairs done sooner than expected. Customer service was excellent More

by breton
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no name
Report | Print
Feb 01, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lowest Price. Best Service. The Difference is Key!

1
...
3
4
5
...
81