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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

4.5
533 Reviews
Proud member of the Key Auto Group!
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401 North Main St

Rochester, NH

03867

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Showing 533 reviews

August 19, 2014

Great Experience! This was my second Jeep purchase from Poulin Auto Country. I had a great experience with my first purchase and now with my trade and purchase of my s More

by M.Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Duffy
Aug 20, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear M.Anderson, Thank you for your kind words! We're so glad you had a great experience, and we appreciate you sharing this with others! We look forward to working with you again in the future.

July 19, 2014

Great Experience I used to hate shopping for vehicles. I can't stand the sneaky tactics that many dealers use. Poulin Auto Country is the perfect example of what a d More

by magma213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 06, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Magma, Thank you for your awesome review and thank you for noticing the difference. You are right. We really do want everyone to have an enjoyable experience here. We try hard to make things easy and stress free. Keep on loving that Jeep! You will have a great vehicle for years!

July 17, 2014

A no hassle, pleasant experience. The staff are knowledgeable and personable and made my new truck purchase a no-headache, no hassle experience. I would recommend them over and over a More

by tlargo33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Staci Wallingford, John Riordan, and Matt Kazinski
Aug 06, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear tlargo, Thank you for your great review and we are glad that you had such a great experience. Please do tell your friends and make sure that they tell us you sent them in when the time comes!

June 20, 2014

patient and professional My sales professional was excellent. The decision process took weeks on my part as I narrowed down my options. Not once did I feel any pressure, onl More

by vetskier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Riordan
Jun 24, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear vetskier, Thank you for your well thought out review. As you may have found, we at Poulin Chrysler Dodge Jeep Ram are not here to "sell cars". We are here to help, here to make life long customers and to make every person feel as though they are an important part of our business. Because you are! Thanks again for your kind words.

May 29, 2014

New purchase Aristedes was a great salesperson to work with. He was well informed and treated us with a no pressure approach. We will recommend Poulins to others More

by thecarders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aristedes, Michael and Brian
Jun 02, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your great review and for recommending us to others. We sure do appreciate it!

May 27, 2014

New Truck Purchase Johnny was a pleasure to do business with. Told him what I wanted and found it on the lot. He even offered to find it in another color if I didn't li More

by mrbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
May 28, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Bill, Thank you for your honest review and we will pass along your kind words to Johnny. We are grateful to hear that your new vehicles features were explained well to you and that you were given options. Being pushy may every once in a while sell one car. But here...we are trying to build a relationship with a life long customer. No Pushiness Here. It's the way it should be. Thank you for acknowledging that. We hope you are enjoying your new vehicle and look forward to seeing you in the future! !

May 16, 2014

Absolutely Fantastic!! All I can say is that I have just began a lifetime relationship with Poulin dealership!! By far the best experience I have ever had buying a car!!! J More

by Lebron6323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Riendeau!!
May 21, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Lebron, Thank you for your great review! This makes us so happy to hear that you not only had a wonderful experience with your vehicle purchase, but that you are already planning on purchasing again with us in the future. That says so much on how you were treated and for that we are very thankful! Thank you for your loyalty and we look forward to helping in the future.

May 08, 2014

Easy and fun This was an all-around easy and painless purchase. We had identified the car we were interested online. We showed up on a Sunday afternoon when they w More

by stcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Brian
May 12, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear stcote, Thank you for your thoughtful review! It is nice to see that both our sales staff and owners are ready to jump in and help our customers know more about the vehicles they are considering and to help them find more savings! We are pleased to know that you were truly happy with your purchase experience and we look forward to seeing you the next time you stop in.

May 05, 2014

"They Make It Easy" There is a dealer in another state that uses the above slogan in their advertisements. However, at Poulin Chrysler, this statement is not a slogan, i More

by DrAnthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Poulin, John Riordan, Business Manager (don't have his card handy)
May 12, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Dr Anthony, Thank you for your glowing review! We used to have a slogan that we used: "It's what we do!" Maybe we should combined the two at this point! Thank you for acknowledging that even the owners here are willing to work with our customers and help them find what they desire in a vehicle. We thank you for your repeat business. Please stop in and say hi when you are in the area!

May 01, 2014

new car purchase The experience was very painless, called looking for a vehicle certin options and price. Sales person very helpful, found what we were looking for and More

by jsgolightly2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariestedes
May 01, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Sharon, Thank you for your review! We are glad that you had this great experience and we hope that all of our other customers could say the same thing. It truly is our goal to make the process easy for everyone!

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