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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

Overview
Employees
Reviews
Vehicles
4.5
903 Reviews
At Key Chrysler Dodge Jeep Ram of Rochester, our mission is to deliver exceptional customer service at every step of the ownership journey. We aim to make every step—from shopping to ownership—clear, easy, and stress-free. With knowledgeable, attentive professionals and convenient service amenities, we strive to exceed expectations, build lasting relationships, and ensure every customer feels valued and well-supported.
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410 N Main Street

Rochester, NH

03867

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Showing 903 reviews

September 03, 2026

They were excellent and kept me up to speed during the visit and extremely friendly More

by ahbbbdavis
Recommend Dealer
Yes
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Sep 03, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Our service team appreciated the opportunity to keep you informed and provide a welcoming experience during your Ram service. Knowing you found the service exceptional and our approach approachable means a lot to our team. Lowest Price. Best Service. The Difference is Key!

August 25, 2026

The dealership did a software update but the check engine light remained on. I was told 'to take it home and let it sit and it 'should' go out. If not, bring it back and we'll take care of it'. It has not go More

by abenakiwinniman
Recommend Dealer
No
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Aug 29, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to your expectations. Thank you for bringing it to our attention. We would love the opportunity to get in touch with you and address your concerns. Please reach out to us directly. Thank you.

August 25, 2026

Seamless and efficient Well organized with a beautiful building Very informative with answers to all my questions More

by 77marech
Recommend Dealer
Yes
Employees Worked With
Matthew
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Aug 25, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We’re glad your service visit for your Ram felt effortless from start to finish. Knowing our organized, welcoming facility and clear answers eased your experience means a lot to our service team. Lowest Price. Best Service. The Difference is Key!

August 15, 2026

Everyone was kind and considerate. Sean wasn't pushy about sales and everyone in service was kind and smart More

by desiree.wentworth1699
Recommend Dealer
Yes
Employees Worked With
Sean, Mike, Matt, Ben, and Chris
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Aug 16, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Kindness and respect guide how our sales and service teams interact with each guest. Knowing you felt no pressure during your sales visit and that your Grand Cherokee’s service was handled thoughtfully is very rewarding. Your five-star rating and generous feedback mean a great deal to our dealership. Lowest Price. Best Service. The Difference is Key!

August 11, 2026

New kid (Ryan? ) Did an amazing job on his first day getting his first sale. A dent was noticed the next day and it was handled no questions asked More

by jasonstephfraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kozinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ryder, Jeff Comeau, Mitchell Minutillo
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Aug 11, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Your praise of Ryan’s enthusiasm on his first day and the prompt, no-questions-asked dent repair underlines the experience we strive to deliver. Our service team is pleased we could resolve the dent on your Ram 1500 so quickly. Lowest Price. Best Service. The Difference is Key!

August 10, 2026

Amazing new dealership, the sales and management department I dealt with was more than helpful with me in my new truck. More

by jasonstephfraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Comeau, Mitchell Minutillo
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Aug 10, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Comprehensive support is at the core of how our dealership operates. Knowing our sales and management teams met your needs during the service on your Ram 1500 is rewarding. Your five-star rating and kind words mean a great deal to us. Lowest Price. Best Service. The Difference is Key!

August 09, 2026

Very kind and understanding. Right on time and punctual. Love the snacks in the waiting area. More

by MALLORY841015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Evans
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Aug 09, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Knowing you found the service on your Jeep Wrangler punctual and attentive means a lot to us. We’re glad you enjoyed the snacks in our waiting area. Lowest Price. Best Service. The Difference is Key!

August 05, 2026

I dropped off my jeep the day before my appointment for the recall gentlemen said it might be ready later, no call nothing. Stopped back in Jeep hadn't even moved. I get it my appointment wasn't till the n More

by Carebear.km
Recommend Dealer
No
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Aug 09, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 05, 2026

I appreciated the pleasant greeting, and receiving the vehicle with the correct tire pressures after rotation (never done by other Dodge dealers). Oil chang was finished promptly. More

by Dmirate
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 05, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Your mention of our careful tire pressure check shows how much attention we give to each detail. We’re glad the greeting felt welcoming and that the oil change on your Dodge Durango was completed promptly. Knowing that we could deliver something you hadn’t received elsewhere is rewarding for our service department. Lowest Price. Best Service. The Difference is Key!

July 11, 2026

Professional, quick, and easy to work with. Highly recommend working with Joseph Leonardi for your next purchase! More

by Kate Talavera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Leonardi
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Jul 11, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We’re glad the purchase of your used BMW X5 went smoothly. Thank you for recommending our team. We look forward to helping you again down the road. Lowest Price. Best Service. The Difference is Key!

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