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Key Chrysler Dodge RAM of Portsmouth
Portsmouth, NH
620 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 620 reviews
May 27, 2025
The manager thinks it’s ok to tell a customer to bad when they miss a defect after they sign. they miss a defect after they sign. More
by mikehuertas03103
Verified Customer
May 24, 2025
Everyone was so friendly are courteous throughout the whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live 4 hours away and would buy another vehicle from the dealership because of the customer service I received. More
by Seabassj21
May 21, 2025
Service department was excellent to deal with in our emergency situation fleet vehicle down. Communication was clear and direct. Repairs were completed on time as promised. emergency situation fleet vehicle down. Communication was clear and direct. Repairs were completed on time as promised. More
by crag0
May 21, 2025
Everyone is polite and helpful and the service was performed promptly and professionally. I always get my Ram 2500 serviced there. performed promptly and professionally. I always get my Ram 2500 serviced there. More
by bill
May 16, 2025
Excellent as always. I love morning oil changes since I can get in and out before my morning work meetings. I love morning oil changes since I can get in and out before my morning work meetings. More
by IAN36
May 16, 2025
The hose on the windshield washer system cracked. The dealer ordered the parts and finished the job on time. Well done The dealer ordered the parts and finished the job on time. Well done More
by billwarner2018
Employees Worked With
May 15, 2025
Two chipped rims that since I missed at time of delivery. Me being the customer is told by the manager to bad when I called to let them know and wanted them fixed. One chip was filled with black paint so the Me being the customer is told by the manager to bad when I called to let them know and wanted them fixed. One chip was filled with black paint so they were aware of it. Never come back More
by mikehuertas03103
Employees Worked With
May 14, 2025
They got my truck in right away and did everything they could to keep it cost effective but safe. could to keep it cost effective but safe. More
by James.crouch11
May 12, 2025
Service manager (Mike) and his team of technicians have been great to me and my car since 2017. Keep up the great work guys. Thanks been great to me and my car since 2017. Keep up the great work guys. Thanks More
by MSB_IRELAND
May 10, 2025
I was discouraged. This was the fourth time that I had my vehicle there for the same thing. They kept changing roof markers lights and charging me. The third time they This was the fourth time that I had my vehicle there for the same thing. They kept changing roof markers lights and charging me. The third time they charged me a diagnostic fee and told me it was the windshield that was leaking. I took it to glass shop and they said it was one one of the marker lights on the roof. I took it back to dealership and they changed marker lights. This has cost me over $1500.00 and the fact that the glass shop had to find which light was leaking isn’t very reassuring. I wish when I get charged diagnostic fees they can figure the problem out. I believe the technicians do a great job. More
by Tgarrity
