Key Ford of Rockland
Thomaston, ME
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The salesman and manager were very knowledgeable and friendly and took plenty of time to explain all of the vehicle's features and to help the process go smoothly. They worked with us on our trade-in so friendly and took plenty of time to explain all of the vehicle's features and to help the process go smoothly. They worked with us on our trade-in so that we could come up with an equitable payment. More
I had a bad situation, and the salesman didn't hesitate. He said we can help you. Another dealership didn't even want to take the time to help me. THANK YOU!! I have a beautiful new car and couldn't be mor He said we can help you. Another dealership didn't even want to take the time to help me. THANK YOU!! I have a beautiful new car and couldn't be more pleased. Again thank you very much!! More
Very efficient and friendly. We have been very pleased with our recent experience with the Key Ford dealership. They were very informative regarding the recall that we received a We have been very pleased with our recent experience with the Key Ford dealership. They were very informative regarding the recall that we received and ordered the needed parts. More
I came in for a scheduled inspection, and it went perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. More
I came in for a scheduled inspection, and it went perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. More
Sales staff was great, good deal on a new van. Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” th Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” the Portsmouth office and I have to wait for an answer? I guess such a big company can’t call each other to find out. I gave them the payoff the day I bought it - then they called and asked for it again six days later. Meanwhile it’s Christmas - I have six children and an extra car payment because they did not pay it off. Started as a great experience only to be so frustrated likely won’t do business with Key Auto again (I do see from other reviews on google I’m not the only one this has happened to). More
The whole process was smooth start to finish. No pressure, all questions answered. All of the staff were courteous and professional. Second purchase from this dealership. Ace was great to work wi No pressure, all questions answered. All of the staff were courteous and professional. Second purchase from this dealership. Ace was great to work with!!!! More
I bought a jeep from them and they were the last ones to change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should s change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should stand behind it. More


