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Key Ford of Rockland
Thomaston, ME
372 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 372 reviews
November 17, 2025
Too many surveys. This is the third one from this visit. Enough already. Just stop This is the third one from this visit. Enough already. Just stop More
by andrewp
Verified Customer
November 04, 2025
Friendly, accommodating, and knowledgeable. Reasonable prices for service! Would highly recommend this dealership for great service! Reasonable prices for service! Would highly recommend this dealership for great service! More
by KATHRERINEPERKINS12
November 02, 2025
It was a good experience, everyone there were so friendly and answered all my questions… they worked on me getting improved and did!!It was a a very pleasant wait for all the paperwork!!!thank you!! and answered all my questions… they worked on me getting improved and did!!It was a a very pleasant wait for all the paperwork!!!thank you!! More
by Winterfairy1028
Employees Worked With
October 31, 2025
Very friendly always greet you with a smile go above and beyond to do there best beyond to do there best More
by Peaches
Employees Worked With
October 24, 2025
Service listened well to the issue and determined the cause and fixed the problem quickly.Also appreciated the "limo" service pick up cause and fixed the problem quickly.Also appreciated the "limo" service pick up More
by BALTOBOY
Employees Worked With
October 24, 2025
Macy made the whole experience most tolerable. She is a great attribute to key Ford. Treat her well! I am troubled by the billing method of Key ford of charging 'book' rates for service rather tha She is a great attribute to key Ford. Treat her well! I am troubled by the billing method of Key ford of charging 'book' rates for service rather than for the actual time spent. More
by billkconsulting
October 10, 2025
Friendly and professional service. Clean and modern facilities. Staff is always courteous and helpful. Work done in a timely manner. Clean and modern facilities. Staff is always courteous and helpful. Work done in a timely manner. More
by gpajor8127
Employees Worked With
October 10, 2025
Everyone at Key Ford is very friendly and helpful. Associates came over to say hi to my German Shepherd. Awesome people; I look forward to my next service visit. Associates came over to say hi to my German Shepherd. Awesome people; I look forward to my next service visit. More
by Riptheshepherd
Employees Worked With
October 03, 2025
They care about their customers. Good sales and service department. I highly recommend this dealership. Good sales and service department. I highly recommend this dealership. More
by prm399
