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Key Ford of Rockland

Thomaston, ME

4.5
433 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 433 reviews

May 29, 2026

They are very friendly and very helpful They listen to what I wanted and needed More

by Colburnhannah95
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macy Bosma
May 29, 2026 -

Key Ford of Rockland responded

We’re pleased our service team was welcoming and attentive to your needs. Macy will be happy to hear your feedback. Thank you for trusting us with your Chevrolet Traverse. Experience the Key Difference

May 29, 2026

I don't do reviews to be shared by in public. Only for internal purposes for you to improve customer service if necessary More

by marilynquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026

I had a great experience at Key Ford with Andrew! Helpful and responsive throughout the entire process. He even assisted with my crazy children I had to bring to the dealership on the day of pick up More

by Courtney.hall121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Key Ford of Rockland responded

Thank you for sharing your kind words. We’re delighted Andrew stayed responsive throughout the process and helped out with your children on pickup day. Enjoy every mile in your Jeep Grand Cherokee L. Experience the Key Difference

May 26, 2026

I have been happily using the 2018 Ford EcoSport I purchased from them for more than a week. They delivered the car to me in a clean condition with all maintenance completed. Anyone looking to buy a t More

by Alisercanyazici
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Eugley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER GREEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Key Ford of Rockland responded

Thank you for choosing the 2018 Ford EcoSport. We’re glad it arrived clean and fully serviced so you could enjoy a trouble-free first week. Enjoy the ride and let us know if you need anything else. Experience the Key Difference

May 24, 2026

I broke down and called all frazzled. They took my car, found the problem and fixed it the next day. Coming from the island they helped and figured out the easiest way for me to get it ba More

by hufseymiller
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macy Bosma
May 24, 2026 -

Key Ford of Rockland responded

Thank you for sharing your experience. We’re glad Macy and our service team located the issue in your Ford Explorer and had it fixed by the next day. It’s great to know we could simplify returning your vehicle from the island, and we appreciate your recommendation. Experience the Key Difference

May 22, 2026

It was awesome, quick service, and the staff there were so easy to talk to. I got more for my car than expected. We love our vehicle Ty More

by BDAVIS00135
Recommend Dealer
Yes
Employees Worked With
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macy Bosma
May 22, 2026 -

Key Ford of Rockland responded

Thanks for letting us know about your visit. We’re glad the service was efficient and the team was easy to work with. It’s great to hear you received such unexpected value on your trade and that you’re enjoying your Ford Edge. Experience the Key Difference

May 21, 2026

Andrew was a great salesman. Very communicative and proactive - for example, he sent me a full video of the car before I even asked. Very reliable person and that's huge for an o More

by mkim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Eggen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Key Ford of Rockland responded

We’re so glad Andrew’s proactive video preview and Seth’s detailed financing guidance made your out-of-state Ford purchase seamless. It’s rewarding to know these efforts addressed your concerns. Thank you for recommending us and we hope to serve you again. Experience the Key Difference

May 19, 2026

I was very specific in the new vehicle I wanted and it wasn't an easy task. Troy worked very hard for several weeks and I ended up with a new vehicle that I absolutely love. Of the 3 dealers that I wor More

by sailcamden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Crane & Tyler Grant
May 19, 2026 -

Key Ford of Rockland responded

We’re thrilled that our transparent process and diligent efforts helped you secure the Ford you wanted. Thank you for recommending us and congratulations on your new vehicle! Experience the Key Difference

May 19, 2026

Ace was a wonderful salesman. He called me repeatedly throughout the week to let me know the update on a car a wanted. Through no fault on him whatsoever, it was sold to someone e More

by jusdojen0717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, AKA, Ace
May 19, 2026 -

Key Ford of Rockland responded

Thank you for sharing how Seth stayed in touch and found you a used Jeep that you love even more than your first choice. We’re thrilled your new ride is such a great fit. Please let us know if you need anything further. Experience the Key Difference

May 15, 2026

This visit was an efficient and positive experience They checked my brakes and recommended future service More

by Kempdh69
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Wight
May 15, 2026 -

Key Ford of Rockland responded

Thank you for the 5 stars. We’re pleased to hear that your Ford F-150’s brake inspection and recommendations made for an efficient, positive visit. Caleb will be glad to hear your feedback, and we’re here if you need anything else for your vehicle. Experience the Key Difference

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