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Key Ford of Rockland
Thomaston, ME
452 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 452 reviews
June 27, 2026
Took a long time for a simple software update, then I was told the update that they did may not be the latest one. Finally, they locked my keys in the car. Fortunately I know the key code on the door panel. told the update that they did may not be the latest one. Finally, they locked my keys in the car. Fortunately I know the key code on the door panel. More
by Pete.Schlebecker
Verified Customer
June 27, 2026
They listened to my problem. Diagnosed it. Fixed it. Catalyst failed. Fixed on warranty. I will buy another vehicle from them. Diagnosed it. Fixed it. Catalyst failed. Fixed on warranty. I will buy another vehicle from them. More
by thomas.aylesbury
June 24, 2026
The sales part of the dealership is great. The service department has me questioning their attention to detail. I brought our one ton work truck in for it's first oil change and rotation. I w The service department has me questioning their attention to detail. I brought our one ton work truck in for it's first oil change and rotation. I was appreciative it was done quickly, but after the rotation, they never rechecked the tire pressures. One ton trucks have a 20 psi difference front to rear, and after leaving the dealer, my pressures were backwards. That means they never rechecked them after rotating them. More
by SalB
Employees Worked With
June 23, 2026
Very polite, efficient, and professional. We were very satisfied with Key Ford of Rockland’s service. We were very satisfied with Key Ford of Rockland’s service. More
by MARYBRUMMER200
June 15, 2026
Hunter and Tyler were very helpful and pleasant to work . Financing was eager to sell different packages. Keith was knowledgeable and informative but my finances were limited Financing was eager to sell different packages. Keith was knowledgeable and informative but my finances were limited More
by duangers
June 14, 2026
Nick is great! Very helpful and informative. I will always request Nick when buying a car. Very helpful and informative. I will always request Nick when buying a car. More
by Meltarbox77
June 12, 2026
Worker's that are there are very nice, polite You need longer cars,if your car is going to be worked on more than 3 days,be nice to have transportation ?? longer cars,if your car is going to be worked on more than 3 days,be nice to have transportation ?? More
by Markhilliard8
June 10, 2026
Great salesman to deal with no pressure sales and will go out of his way to help you. out of his way to help you. More
by Chris.e.griffin
June 10, 2026
Andrew was great! Very helpful and had great suggestions. I was able to customize my add to create a package that worked best for me and my budget. I got the extended Very helpful and had great suggestions. I was able to customize my add to create a package that worked best for me and my budget. I got the extended warranty, gap insurance, and the ceramic coating to protect my paint all within my budget. Thanks for all yoir help. More
by sispyfent0
Employees Worked With
