Key Ford of Rockland

Sales staff was great, good deal on a new van. Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” th Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” the Portsmouth office and I have to wait for an answer? I guess such a big company can’t call each other to find out. I gave them the payoff the day I bought it - then they called and asked for it again six days later. Meanwhile it’s Christmas - I have six children and an extra car payment because they did not pay it off. Started as a great experience only to be so frustrated likely won’t do business with Key Auto again (I do see from other reviews on google I’m not the only one this has happened to). More

The whole process was smooth start to finish. No pressure, all questions answered. All of the staff were courteous and professional. Second purchase from this dealership. Ace was great to work wi No pressure, all questions answered. All of the staff were courteous and professional. Second purchase from this dealership. Ace was great to work with!!!! More

I bought a jeep from them and they were the last ones to change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should s change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should stand behind it. More

Lucas Gray and Caleb Wight, provided exceptional service during my experience. I will be a returning customer. during my experience. I will be a returning customer. More

5. Jesse was great to deal with. Explained the process and step by step what was happening. I would come back and am looking at purchasing another vehicle from your family of dealerships and step by step what was happening. I would come back and am looking at purchasing another vehicle from your family of dealerships More

Was fast easy transaction happy with all parts. Ace made the process easy made sure the car was detailed and ready to go. Ace made the process easy made sure the car was detailed and ready to go. More

Thanks for the contact and even though I did not bring my car in for service, my friend who did was happy with how he was treated. car in for service, my friend who did was happy with how he was treated. More

Very quick the works service didn’t wait long and the price was great. Hard to beat price was great. Hard to beat More

The customer service that I received was top notch. Very attentive and helpful. I will recommend the dealership to others. Very attentive and helpful. I will recommend the dealership to others. More

I was met just outside the front door by Andrew for my appointment. Very satisfied with Andrews customer service, and my entire experience at rockland ford I drove an hour and a half to get there it was w appointment. Very satisfied with Andrews customer service, and my entire experience at rockland ford I drove an hour and a half to get there it was worth the drive. I love my sxt ford ranger it’s perfect for me. I couldn’t be more satisfied pulling out of rockland ford with my new truck. More