Key Ford of Rockland
Thomaston, ME
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 457 reviews
Great service all the way around, kept me up-to-date on everything that was happening and gave me detailed description of how the problem was fixed plus, I was extremely happy with the level of service on everything that was happening and gave me detailed description of how the problem was fixed plus, I was extremely happy with the level of service on giving me a ride to my house while I waited for the service to be completed. More
Smooth, quick, communicative Great experience, great folks, loved the waiting area, comfortable and spacious Great folks, loved the waiting area, comfortable and spacious Great More
Excellent customer service. Great staff, kind and answered any concerns that arose in the car purchasing process Great staff, kind and answered any concerns that arose in the car purchasing process More
It was a very good experience. Nick was nice, friendly and professional. They were very helpful. Nick was nice, friendly and professional. They were very helpful. More
Key Ford will not give the most aggrious complaints therefore they are not honest in their reviews. Two payments made with no vehicle after purchasing extended warranty being told no repaires will be therefore they are not honest in their reviews. Two payments made with no vehicle after purchasing extended warranty being told no repaires will be made unless owner pays out of pocket. Word of mouth goes a long way , facebook goes further. More
My experience with Key Ford of Rockland was excellent. Ace was great to work with, answered my questions, and made the buying process go smoothly. I felt comfortable throughout the process and I’m very ha Ace was great to work with, answered my questions, and made the buying process go smoothly. I felt comfortable throughout the process and I’m very happy with my vehicle. More
They listened to my problem. Diagnosed it. Fixed it. Catalyst failed. Fixed on warranty. I will buy another vehicle from them. Diagnosed it. Fixed it. Catalyst failed. Fixed on warranty. I will buy another vehicle from them. More
The sales part of the dealership is great. The service department has me questioning their attention to detail. I brought our one ton work truck in for it's first oil change and rotation. I w The service department has me questioning their attention to detail. I brought our one ton work truck in for it's first oil change and rotation. I was appreciative it was done quickly, but after the rotation, they never rechecked the tire pressures. One ton trucks have a 20 psi difference front to rear, and after leaving the dealer, my pressures were backwards. That means they never rechecked them after rotating them. More
Very polite, efficient, and professional. We were very satisfied with Key Ford of Rockland’s service. We were very satisfied with Key Ford of Rockland’s service. More
Hunter and Tyler were very helpful and pleasant to work . Financing was eager to sell different packages. Keith was knowledgeable and informative but my finances were limited Financing was eager to sell different packages. Keith was knowledgeable and informative but my finances were limited More


