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Key Ford of Rockland - Service Center

Thomaston, ME

4.4
71 Reviews

71 Reviews of Key Ford of Rockland - Service Center

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November 07, 2023

Went out of their way to. give me a great deal on my new Bronco. They whole process moved in a timely manner with my salesman explaining where we were in the process. I would b More

by Jmhearn2040
Recommend Dealer
Yes
Employees Worked With
Josh Derby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Quoted 500, cost 630. Texts to confirm my appointment but didn't have me on the books when i showed up. Attitude from young bearded man when i was checking in. Vehicl More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uncertain of anyone's name
November 03, 2023

There are at least 3 recalls on my vehicle and I had to ask about them instead of the dealership letting me know. They never offered to see if my vehicle was under recalls nor did they offer to schedule an More

by GUNNER722
Recommend Dealer
No
November 02, 2023

Got scheduled fairly quickly. Great service, and on my way within an hour. Thank you! More

by MAKO111293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Very nice job got my recall and my sub is all the same time out of there in an hour thank you very much More

by RADEEM
Recommend Dealer
Yes
Employees Worked With
Mike Samartano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
October 28, 2023

They have taken care of our needs to date. They seem to want to sell us alot of warranty services. More

by dsnowdeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

Jesse was a great person to deal with. Working with me on a Friday afternoon would be trying for anyone. He was patient, pleasant, and made me comfortable. So glad keye has added transport More

by CWHITE28
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
October 28, 2023

A very professional and accommodating service department and the cost was more reasonable than expected More

by mainecoastinteriors4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

The service was easy to schedule on line and change when I had an unexpected conflict. I received a call when my vehicle was ready and pick up was easy. My only suggestion is to have a motion light near the More

by Mhannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Samartano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Key Ford of Rockland responded

Hello, thank you so much for your kind words and awesome suggestion. I have passed it along to our building maintenance manager. We greatly appreciate your business! Thank you! Marie 207-594-4466

October 27, 2023

Don:t know much about Key Ford Rockland as I initiated my lease with Rockland Ford. Key Ford of Rockland has been pleasant to work with so far. More

by KOHALAWIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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