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Key Hyundai of Salem
Salem, NH
890 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 890 reviews
November 09, 2023
great service and kind employees makes it easy to get car serviced trust the team car serviced trust the team More
by hauntinglyred
Verified CustomerEmployees Worked With
November 09, 2023
Discontinuing the courtesy shuttle and the recent 3% surcharge on credit card transactions are a turn off. My mother purchased her car there in 2018. She is elderly, lives a short distance away and havi surcharge on credit card transactions are a turn off. My mother purchased her car there in 2018. She is elderly, lives a short distance away and having access to that shuttle was a selling point. Your customer service people are excellent but your bean counter need to make better decisions. More
by KM
Employees Worked With
I don’t have a name
November 09, 2023
Brought my car in with 2 issues they Fixed one of them and sent me on my way. When I called. I was given some advise. Keep driving it and see if it goes away . What? I was charged extra 3% because I use and sent me on my way. When I called. I was given some advise. Keep driving it and see if it goes away . What? I was charged extra 3% because I used a credit card to pay. I was not told that up front. I was also told the initial diagnostic charge would be taken off the finally bill. Instead then just said they quoted me 5 hours for the work and only charged me for 4 to take that fee off. I was quoted 4 hours and charge 4 hours. More
by G_beane
Employees Worked With
John
November 01, 2023
It is impossible to do this in writing. I wish I can talk about it to the manager and explain how terrible your service is. I wish I can talk about it to the manager and explain how terrible your service is. More
by antoinenasr59
Employees Worked With
Other Employees :
Sara Graveline
November 01, 2023
Missed diagnosi the problem on my 2017 Santa Fe. Replaced radiator, when the problem was blown head gasket and internal engine problems due to manufacture defect. Went to Hyundai of Keene NH and the Replaced radiator, when the problem was blown head gasket and internal engine problems due to manufacture defect. Went to Hyundai of Keene NH and they found the problem and it is being corrected. More
by DNHO
Employees Worked With
Dont know any names
October 31, 2023
David was wonderful and Christian was great to do business with. David needs a raise for dealing with me. business with. David needs a raise for dealing with me. More
by pgioia75
October 30, 2023
Sales personnel were very knowledgeable and took time to understand our wants and needs. I would recommend this dealership in the future. understand our wants and needs. I would recommend this dealership in the future. More
by djthomas1122
October 30, 2023
Nas was knowledgeable and excellent to work with! Goodbye Toyota hello Hyundai! Thanks Key dealership! Goodbye Toyota hello Hyundai! Thanks Key dealership! More
by kellybelieve.kl
October 29, 2023
They were welcoming and helpful. They listened to what I wanted and worked to get me into a car that met ALL my requirements. No hassles at all. I will come back again and I HIGHL They listened to what I wanted and worked to get me into a car that met ALL my requirements. No hassles at all. I will come back again and I HIGHLY recommend them! More
by spectacle1
October 29, 2023
Nancy and the rest of the team were absolutely great about making sure I got exactly what I wanted and that they could make the deal happen, I will absolutely go back to Jen it’s time for a new car. about making sure I got exactly what I wanted and that they could make the deal happen, I will absolutely go back to Jen it’s time for a new car. More
by REDGECOMBJR
