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Key Hyundai of Salem

Salem, NH

4.5
890 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 890 reviews

October 27, 2023

My oil change was done quickly and the service people were very pleasant and polite. More

by LisaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
Nov 01, 2023 -

Key Hyundai of Salem responded

Hi Lisa, thanks for taking the time to share your experience with us. We appreciate your feedback and support. Please keep in touch and safe travels!

October 27, 2023

Failure to communicate causes my review to suffer. They took care of the issue, but the issue existed none the less. More

by Kriswhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
Oct 27, 2023 -

Key Hyundai of Salem responded

We appreciate your feedback and are happy to hear that your concerns were resolved. We apologize for this inconvenience and will try to learn from this experience.

Oct 27, 2023 -

Kriswhite responded

This is the third vehicle I have purchased from you guys and the service department is amazing. Just being honest. Thank you for your honest and frank response.

October 26, 2023

The customer service is great, the service rep is courteous and checks to make sure the service i requested is correct. When the work is complete the car is returned and the customer service represen More

by dameaneysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
October 25, 2023

Outstanding experience! My Elantra needed a lot of work. I thought it would take all day ! Two techs got the work done in less than 4 hours. Top notch work. Got car inspecti More

by Andy Buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Key Hyundai of Salem responded

Hi Andy, thanks for sharing your experience with us. We’re pleased to hear that our team was able to assist and get you back on the road quickly. Please keep in touch and safe travels!

October 24, 2023

I met with Fabian with very specific instructions in regards to what I wanted to discuss that day and asked that he not try to sell me at the time, I just wanted questions answered and to take a test dr More

by Roy
Recommend Dealer
Yes
Employees Worked With
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Key Hyundai of Salem responded

Thanks for sharing your experience with us. We appreciate your feedback and support. Please keep in touch and safe travels!

October 24, 2023

Very Friendly and helpful. Service department was communicative and fast. Would definitely get car serviced here again. More

by Lisam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Chaput
October 23, 2023

Excellent service provided. Great communication skills. Brandon ensure I knew about all the time needed to service the car and any delays or anything further needed was addresse More

by AshleyannD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Professional, on time. Was able to complete the recall in one visit when it was noted in advance it may take two appointments. All service staff were polite. More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just want women at service desk. 5 stars
October 23, 2023

I brought in my car for a warranty recall. They fixed the problem and it was done quickly. Very good service. More

by MAUREENNUTTER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 23, 2023

Great experience there with salesman Rafaelito and his manager Greg as well as the finance Manager. Went for service once and it was all great! More

by eire45_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafaelito
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