Key Hyundai of Salem

I had some misgivings about Key Hyundai after my wife had come back from a service visit. After having received an e-mail asking about service I decided to call. Jackie answered the phone and helped b come back from a service visit. After having received an e-mail asking about service I decided to call. Jackie answered the phone and helped belated all my misgivings. She was incredibly helpful and reassuring. Jackie jumped at the chance to help and check all the information to make sure we came back and were satisfied. Jackie is an asset to your company. My wife and I are planning on buying a brand new Veloster this year and we will be checking Key Hyundai first because of the service Jackie had and is giving us. Please send her our many thanks. Respectfully Derek Spiro More

Amazing Experience! This was the second time I have bought from Key Hyundai and I will continue to buy from them going forward. No pressure, pleasant and aiming to please This was the second time I have bought from Key Hyundai and I will continue to buy from them going forward. No pressure, pleasant and aiming to please. Nancy was absolutely incredible. When it is time for the next car we will be back! Thank you Nancy!!! More

Excellent Service Service was fast and excellent. Very professional. Great that the building has been remodeled. Very happy having my car serviced at Key Hyundai. L Service was fast and excellent. Very professional. Great that the building has been remodeled. Very happy having my car serviced at Key Hyundai. Love my Sonata. More

Good service, no nonsense Never had a problem on service, with multiple Hyundai cars here. They do a good job, and nice that they finally have their recent remodeling done. A Never had a problem on service, with multiple Hyundai cars here. They do a good job, and nice that they finally have their recent remodeling done. Also happy with the new car salespeople and process. More

While the price I paid for my car was great, the customer service was not. My sales rep was not very knowledgeable, couldn't answer any technical question I had without talking to the manager and was unclear service was not. My sales rep was not very knowledgeable, couldn't answer any technical question I had without talking to the manager and was unclear about the sales process in general. I chose to do the registration myself because I did not trust that they could take care of things on their end. The finance manager was very pushy and would not accept that I did not want any add-ons they had to offer. Every interaction I had with several different staff members ended up being a fight, where they were giving me the wrong information and what I knew to be true, was actually true. The only thing that kept me here was knowing the price I paid for my car was good. More

Service was fast and easy, car is now driving better than before! No wait time, and the staff was super friendly. I always have good experiences with this dealership! before! No wait time, and the staff was super friendly. I always have good experiences with this dealership! More

so much fun I always have a great experience! love these guys! Love the new space. MUTE THE TELEVISION!!!! Please get a water bubbler. When will you have d I always have a great experience! love these guys! Love the new space. MUTE THE TELEVISION!!!! Please get a water bubbler. When will you have detailing? More

making an appointment is the worse. will go elsewhere for service. this is definitely the worse. no more Hyundai for me. no paper work on inspection of vehicle or oil changes will go elsewhere for service. this is definitely the worse. no more Hyundai for me. no paper work on inspection of vehicle or oil changes More

Awesome The whole team was excellent. Evan, Jose, & Milo were extremely helpful. I love my new Tucson. Thank you for assisting me in the process. You made it The whole team was excellent. Evan, Jose, & Milo were extremely helpful. I love my new Tucson. Thank you for assisting me in the process. You made it simple. More

Excellent service! Key Hyundai dealership is clean and people are helpful without being pushy. We were given options and are very happy with our new car. We’ll be back Key Hyundai dealership is clean and people are helpful without being pushy. We were given options and are very happy with our new car. We’ll be back! More