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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.4
894 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 894 reviews

March 13, 2024

Excellent Service. Nancy Vega was great. Kept us up to Date every step of the way. Everyone was Very helpful More

by Clk28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Key Hyundai of Salem responded

It's fantastic to hear that Nancy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem

March 12, 2024

A simple recall software update took 2 hours. With an appointment, it should not have taken that long More

by ANNIEBYERS2000
Recommend Dealer
No
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Mar 15, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Annie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 12, 2024

Went in concern, non were addressed. I asked to take vehicle out with some to replicate problem. I was told there is no one. I will never use this dealer for anything again. More

by bgiii
Recommend Dealer
No
Employees Worked With
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
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Mar 12, 2024 -

Key Hyundai of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 12, 2024

Online appointment scheduling worked well. Oil change and inspection were completed efficiently. My wait time was very short and the waiting room was clean and comfortable More

by T.Stew228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 12, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

March 12, 2024

Oil change and inspection done efficiently and my wait was quite short. Great job! Online appointment scheduling worked very well More

by T.Stew228
Recommend Dealer
Yes
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Mar 12, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem

March 11, 2024

Wonderful experience. Attentive staff. Informative and kept me in the loop with everything that needed to be accomplished. More

by AMANDA.M.BROWN
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
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Jul 05, 2024 -

Key Hyundai of Salem responded

Thank you so much for your kind words, Amanda, and for taking the time to leave us this wonderful feedback!

March 11, 2024

Kept me up to date and spoke factually Good customer service she was sympathetic and answered all my questions. More

by CHARE812
Recommend Dealer
Yes
Employees Worked With
Brittany
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Jul 05, 2024 -

Key Hyundai of Salem responded

Thanks for sharing your thoughts about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon!

March 07, 2024

Usually easy to schedule an appointment without a long waiting period. Services are usually done in a reasonable amount of time. Waiting area is nice with plenty of places to sit and even a couple of work More

by VWAARON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
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Mar 07, 2024 -

Key Hyundai of Salem responded

Thank you for your very kind review. Brandon, Sara, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

March 06, 2024

Great services Great services, knowledgeable about the car specifications. All staff are very nice and helpful. More

by tanana555
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
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Jul 08, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2024

All staff I dealt with were very pleasant and friendly. My sales rep, Nancy Vega was wonderful. She did a great job acquiring the vehicle I wanted and walking me through the leasing process for my new 202 More

by Trishl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Mar 02, 2024 -

Key Hyundai of Salem responded

Trish, it's great to hear that Nancy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

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