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Key Hyundai of Salem

Salem, NH

4.5
856 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 856 reviews

December 05, 2011

My friend Angela brought me to your dealership because I was in need of a reliable car. I have to admit I have alot of anxiety at car dealers but this was the best experience. My credit is not good and wa More

by dlawnsby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Ford, Nancy Vega
June 21, 2011

am totally dissatisfied with this facility. i went there per my ins company first mistake, i had a broken tail light and bumper. i had to bring it back on 2 occassions to have it repaired. the light was loo More

by pman4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
colision center
Jan 25, 2012 -

Key Hyundai of Salem responded

Hello, We are very sorry to hear that your experience not positive at Salem Ford Hyundai. We go to great lengths to make our customers happy 100% of the time, and it sounds like this time we missed the mark. Certainly, it is never our intention to make anyone feel inferior or that that their intelligence is being questioned so if this is the way the situation felt, we take full responsibility. Please contact our customer care department directly at 800-611-7845 to voice any further concerns and we will escalate them right away. Again, we sincerely apologize for any behavior or action that made your experience less than positive.

May 16, 2011

Excellent service. did a job for $2700 plus. Took 2 days. got all of it done. Pricey, but car drives much better, feels like brand new. As a courtesy, gave me a free wash, I guess because of a lot of smud More

by quincyhyundai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Busby
January 30, 2011

the haggle-free approach to selling cars is wonderful. i went to dealership knowing what i wanted ( a new car) and what i wanted to pay and get for my trade-in and nelson worked with me as if i wasa family More

by cwwheato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nelson gonzales
December 23, 2010

First of all, three other dealers failed miserably to sell me the vehicle I wanted. Two of the dealerships were rude to insulting. All three of the other dealers called me after I had purchased my vehicl More

by jimmyl4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Kinney, Dana Busby, Vinni and Dan
November 17, 2010

I have never been treated as well at any other car dealership than I was at Salem Hyundai. I have bought 2 other cars new and at those dealerships I was "talked down" to. I have to say Coco treated me More

by amesworker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
coco
September 29, 2010

Dana was very friendly, helpful and quickly understood my specific goals .... Vinni was very efficient and helpful in running the numbers ..... I enjoyed the experience, the vehicle issues identified d More

by inglis54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana and Vinni
June 14, 2010

I never enjoyed car shopping. The sales people were pushy and did not seem to care about what I wanted. I am so happy I went to Ford Hyundai in salem Nh. Cindy (sales person) was so friendly and help More

by wmelillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
February 09, 2010

I was treated the best of any ford dealer I have ever been too. My escape was taken in 9:00 am and was ready by 8:30 pm the sameday.The next day I took my grandsons car in for tuneup,brakes and other re More

by apcincotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sue vandecasteele/service advisor
December 02, 2009

I worked with Dana Busby and Nancy ? Both tried hard to meet my needs and returned calls and supplied information in a timely manner. Dana did a great job of familiarizing me with the truck before I left More

by ellencash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Busby & Nancy
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