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Key Hyundai of Salem - Service Center

Salem, NH

4.3
434 Reviews
Call Service Center (603) 841-3099

434 Reviews of Key Hyundai of Salem - Service Center

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October 07, 2023

Very knowledgeable and willing to help and answer any questions I have in an understandable way. Thank you! More

by pat_fichera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2023 -

pat_fichera responded

It is a pleasure doing business with this dealership! The reason I returned for a second Hyundai!!

October 06, 2023

Very good service on time and very professional . I recommend to everyone to try this location More

by irene42053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 06, 2023

Key Hyundai of Salem has always done a good job, whether I’m buying, leasing or just having my car serviced. I have purchased 2 Hyundai Santa Fe’s, an Elantra and a Sonata and leased a Tucson and 2 Santa Fe More

by Karla_pillsbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars for the Service Dept, the person is not listed here.
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October 06, 2023

This dealer treats all customers with respect. It is clean, with a comfortable waiting area, and the work is completed promptly, and correctly. More

by shorty091261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
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October 03, 2023

John in Service did a perfect job helping/explaining/ resolving our issue. Thank you John! More

by erichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service *****
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Oct 06, 2023 -

Key Hyundai of Salem responded

We’re pleased to hear about your experience and appreciate you sharing it with us by leaving such a great review! We’ll be sure to share your feedback with John and the team. Please keep in touch and safe travels!

October 02, 2023

Poor technical knowledge and they are so expensive to diagnose something even if it doesn't More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Luis Jimenez responded

I don't recommend this service to anyone

Oct 03, 2023 -

Key Hyundai of Salem responded

We’re deeply disappointed to hear about your experience with our dealership. Diagnostic services are time consuming and require a trained technician to do a thorough inspection to determine what’s causing the issue. We explain ahead of time that there is a charge to diagnose a vehicle and how much it will cost before we perform any work. Our technicians are highly trained and certified on the most current technology and equipment available. We’re happy to provide further information if you have any questions

October 02, 2023

Great customer service. They informed you about everything they are doing to the car and the cost associated with it. Quick but reliable and efficient timing. The waiting More

by TARLISHACASIMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Key Hyundai of Salem responded

We’re happy to hear you enjoyed your visit at Key Hyundai of Salem. Your support and feedback are greatly appreciated and motivates us to continue serving our customers and community. Please keep in touch and safe travels!

October 02, 2023

Everyone their very helpful and informative l believe Hyundai of Salem the. Best Dealership Ever Rafe and David Great More

by William.oxley53
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Oct 03, 2023 -

Key Hyundai of Salem responded

Hi William, we’re happy to hear you had a great experience with our team! We appreciate your support and leaving us such a wonderful review. Your feedback is very much appreciated and we hope you enjoy your new vehicle! Safe travels and keep in touch! Thanks again, Your Friends at Key Hyundai of Salem.

October 01, 2023

Service was performed ahead of time. Representatives were courteous and efficient. Facility was clean and neat. More

by joantepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Key Hyundai of Salem responded

Thanks for the support and leaving a 5-star review. Please keep in touch and safe travels. Thank you, Key Hyundai of Salem.

October 01, 2023

Fast and efficient service they made sure that we gut the service that we needed as well the ones we will need in the future recommend for our vehicle. More

by daviddiaz237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Key Hyundai of Salem responded

We appreciate your support and leaving us such a great review. Your kind words motivate us to continue to serve our customers and we'll be sure to share them with our team who make it all happen. Thanks, Key Hyundai of Salem.

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