Key Hyundai of Salem - Service Center

We had a positive experience dealing with Key Hyundai of Salem. Would go back. Thank you. Salem. Would go back. Thank you. More

The service department does not return phone calls, they have have an arrogant attitude when you tell them you called several times mean while all the time while discussing the matter 2 employees are laughi have have an arrogant attitude when you tell them you called several times mean while all the time while discussing the matter 2 employees are laughing and shooting the xxxx on their cell phone. We waited in the waiting room for 4 hours on the 1st appointment unnecessarily and the next appointment told service after we were told an hour at the door we would get a ride and the girl kept saying it wouldn't be long. They really need to get their customer service procedures in order, I was going to look at another Hyundai while I was there but after these 2 episodes I will go buy a car at another dealer More

I had such an incredible experience working with Key Hyundai. The process moved quickly, the pricing was more than fair and the team was a pleasure to work with. I’d recommend to anyone looking for thei Hyundai. The process moved quickly, the pricing was more than fair and the team was a pleasure to work with. I’d recommend to anyone looking for their next vehicle. More

They were quick and efficient with the oil change. Very pleasant and helpful with the details of when to schedule my next appointment. Very pleasant and helpful with the details of when to schedule my next appointment. More

Everyone one was extremely pleasant. There was no rush or pressure for anything. Everyone took their time to make sure things were done the right way. There was no rush or pressure for anything. Everyone took their time to make sure things were done the right way. More

Hyundai of Salem is a nice place, is very clean and friendly, the customer service is the best. friendly, the customer service is the best. More

I needed some help removing aftermarket electronics and they were so helpful and made the process easy they were so helpful and made the process easy More

Not to good. I got an oil change and ask them to check my rear hatch . Have trouble opening it. at the end of the service the tech a new young women . I asked her I got an oil change and ask them to check my rear hatch . Have trouble opening it. at the end of the service the tech a new young women . I asked her if they checked the hatch opener and she said I think its broken and I said broke she said ya but I said it opens I have differerculty opening it . Well do you know about how much it would cost to fix and she said probably alot of money and didn't even give me an estimate or anything. More

Because of the excellent service over the past 18 years, I would not go anywhere else. I would not go anywhere else. More