Key Hyundai of Salem - Service Center

Efficient courteous service Service advisor listened to the reason for my visit, verified the work to be done and it got done efficiently. No time wasted sitting around. Service advisor listened to the reason for my visit, verified the work to be done and it got done efficiently. No time wasted sitting around. More

Helpful and thorough! Always thorough and take the time to address your concerns. Love these guys! I've had my car serviced here since I bought it in 2011. Always thorough and take the time to address your concerns. Love these guys! I've had my car serviced here since I bought it in 2011. More

Knowledgeable staff, friendly service I took my new Kona in for it’s first service this week. Not knowing what to expect, I was blown away by how helpful, knowledgeable and friendly each o I took my new Kona in for it’s first service this week. Not knowing what to expect, I was blown away by how helpful, knowledgeable and friendly each of the three staff members I dealt with were. The potentially stressful experience ended up being a most pleasant surprise. Thank you! More

Not up to the mark I chose this dealer based on the dealer rater website, but unfortunately the dealership is undergoing a renovation and from here on things were not fr I chose this dealer based on the dealer rater website, but unfortunately the dealership is undergoing a renovation and from here on things were not friendly. I had reported certain things to be looked at, when they got back with all the analysis and solution I was not comfortable or was not ready to accept their claim. From here on things we’re getting complicated. The only service done was a oil change but I was charged more than $100 for analysis and oil change alone. This was unacceptable. More

Construction Not Holding Up Service Despite construction or remodeling efforts all around them, the service team at Key Hyundai of Salem continues to deliver a simple, convenient, custom Despite construction or remodeling efforts all around them, the service team at Key Hyundai of Salem continues to deliver a simple, convenient, customer experience. In less than an hour they were able to get me in and out of the service bay with an oil change, tire rotation and state inspection. And they took the time explain any upcoming service items I should be thinking about for future visits or as the mileage climbs on my Sonata. Great people to deal with More

Top notch Service was terrific, as usual. Mike listened to my concerns and I felt confident my car was in top notch condition I always know that the dealershi Service was terrific, as usual. Mike listened to my concerns and I felt confident my car was in top notch condition I always know that the dealership has my best interest in mind and I am not pressured into any service I do not need I feel valued as a customer More

New headlight Noticed headlight out Wednesday evening and called Thursday morning to make an appointment. When she heard was a headlight said they could squeeze me Noticed headlight out Wednesday evening and called Thursday morning to make an appointment. When she heard was a headlight said they could squeeze me in that afternoon rather than my having to wait and drive with only 1 headlight. They're always accommodating and conscious of customer safety. More

Great customer service Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They w Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They were both friendly and a pleasure to interact with. More

Help and service was prompt and accommodating. I was met right as I left my car and my oil change and multipoint inspection was accomplished in just under one hour. The service reception area was c I was met right as I left my car and my oil change and multipoint inspection was accomplished in just under one hour. The service reception area was clean and inviting. Cost was just as predicted with no add ones. The employees I dealt with were friendly and helpful. More

excellent An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and look around before purchasing a car new or used. Great job to everyone! More