Key Hyundai of Salem - Service Center

Courteous very helpful everything done in a timely manner Kept in formed through the whole process Kept in formed through the whole process More

They are very patient and listen to your needs they don't play games They are very professional play games They are very professional More

Excellent customer service, informative Timely, professional. Would highly recommend going here for any automotive needs professional. Would highly recommend going here for any automotive needs More

No problems at all They were efficient and worked quickly for what needed to be done. for what needed to be done. More

My appointment was the second time I came in for my appointment as the first time I was told they had to reschedule due to not having availability. This time when I arrived I was not I was never on sch appointment as the first time I was told they had to reschedule due to not having availability. This time when I arrived I was not I was never on schedule and that there was not the ability to do the appointment in the time I was originally told so I had to leave again. They did schedule me for the future, however this has caused me MULTIPLE days off from work causing me a large financial loss. More

Very poor response The problem has not been resolved yet. Still waiting for a part 3 weeks Still waiting for a part 3 weeks More

Easy going , very polite It was a great experience and I will be going back will be going back More

I love your dealership and all the people I've had contact with I recommend anyone looking for a Hyundai to visit your dealer contact with I recommend anyone looking for a Hyundai to visit your dealer More

Professional and courteous Please polite informative. The type of place you feel comfortable with Pleasant The type of place you feel comfortable with Pleasant More

This appointment was wonderful, dealing with a young man at the service desk . However the appointment prior was not so great! The young lady I dealt with was rude and not very helpful at all! Hyundai was a at the service desk . However the appointment prior was not so great! The young lady I dealt with was rude and not very helpful at all! Hyundai was always top notch in my books, but it appears with people like this young lady Hyundai is going down hill! I took my buisness elsewhere ! I have been a loyal customer with the purchase of 4 cars over the years! Sad to see it decline in customer service with employees like her! More