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Key Hyundai of Salem - Service Center

Salem, NH

4.3
438 Reviews
Call Service Center (603) 841-3099

438 Reviews of Key Hyundai of Salem - Service Center

Sort by
January 24, 2024

All ok. Service and time. The person who received my car explained all steps clearly. No complaint at all. More

by saracmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Key Hyundai of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Hyundai of Salem, Sara, we look forward to having you as one of our valued customers for many more years to come! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 19, 2024

They are the Best . Took great care of me . Definitely recommend them to friends and family More

by abbeysgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Key Hyundai of Salem responded

Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Key Hyundai of Salem The Key Difference

January 18, 2024

Always courteous, professional, and fast service. Repairs are always done right the first time. Been using this dealer for over 10 years More

by jazzzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
Report | Print
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Hyundai of Salem. Your friends at Key Hyundai of Salem

January 18, 2024

They were very friendly and everything was done right. Great people. Very professional. Will be back. More

by mfrockit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Case
Report | Print
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Hyundai of Salem, we look forward to having you as one of our valued customers for many more years to come! Your friends at Key Hyundai of Salem

January 18, 2024

The dealership and salespeople were exceptional. When I dealt with a sales rep, I was greeted with warm smiles and friendly faces. The salespeople were knowledgeable about the cars they were selling More

by mctsb00
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Key Hyundai of Salem

January 17, 2024

Friendly, prompt service. No problem making appointments. Cars taken in for service at scheduled time. Work accomplished in a timely manner More

by mikeo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem

January 17, 2024

Service manager AJ was rude to me, not cordial at all. Worst treatment ever. This was by far the worst service I have received. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re disappointed to hear about your experience with our team. We would love to know more about how we can improve. Please don’t hesitate to reach out to our management team at 603-841-3099 at your earliest convenience. Thanks, Your Friends at Key Hyundai of Salem.

January 17, 2024

Hi. Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai an More

by TRICIATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
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Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Despite the paperwork hiccup, it seems like everything went smoothly which is what matters most to us…your experience! We appreciate your feedback and support. Please keep in touch and safe travels!

January 17, 2024

Service manager bent over backwards for my situation. The work that was done. Made my car run like new. More

by jptomaselli
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for leaving us with such a great review. We appreciate your feedback and support. Safe travels!

January 17, 2024

Brandon is the best. He is kind and friendly.He does not laugh at my service questions and does his best to give me an answer or finds someone else who can.He takes the t More

by WNG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience! Your friends at Key Hyundai of Salem

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