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Key Scales Ford

Leesburg, FL

4.6
1,610 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,610 Reviews of Key Scales Ford

July 24, 2015

Excellent experience with Key Scales. Would recommend them. Went to Key Scales just looking for information on new Fords. We ended up with a new vehicle that is just what we wanted. Fred and Harry were very h More

by Edgeowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm, Dan Shuten, Fred Almonte
Jul 25, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Fred and Harry were helpful and knowledgeable. Thank you for choosing Key Scales Ford. We know you are going to love your new vehicle. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

July 23, 2015

Robert Scheiner -Service Department After a not so good review and experience with the service department - I need to commend Robert who did an exceptional job of resolving a previously More

by rayc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Scheiner
Jul 24, 2015 -

Key Scales Ford responded

Thank you for your review. We are glad to hear that Robert was able to resolve a previous unpleasant experience. We appreciate you business and look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

July 22, 2015

Just the Facts, Please! Blake Kelly was very helpful with my purchase of a new vehicle. I was prepared to walk out if the pressure was applied but it was not necessary. Kelly More

by palmerl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 24, 2015 -

Key Scales Ford responded

Thank you for your feedback. We are happy to here that Blake was low key and factual. We appreciate your business and look forward to serving you again in the future. We know that you will enjoy your new vehicle. Thanks again! Bruce Johnson, General Manager

July 20, 2015

exceptional buying experience Went to Key Scales Ford after a very bad experience with another Ford Dealer. Found Fred Almonte and Jeff Wagner very helpful and they went out of the More

by my new red ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jul 24, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy that you chose Key Scales Ford as your dealership of choice. We are glad to hear that Fred and Jeff were able to help you. We appreciate your business and know that you are going to enjoy your new vehicle. Thanks again! Bruce Johnson, General Manager

July 19, 2015

excellant I was very impressed with the helpful salesmen there. They answered all questions and did everything they could to help us get a good deal. Fred and More

by quiltlady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Jul 20, 2015 -

Key Scales Ford responded

Thank you for your feedback. We are glad to hear that Fred and Rich were helpful and knowledgeable. We know that you are going to enjoy your new vehicle. We appreciate your business and thank you for choosing Key Scales Ford. Thanks again! Bruce Johnson, General Manager

July 19, 2015

Awesome!!! Cat Langbehn gives TOP NOTCH service! She handled everything with ease! I traded for a Ford Mustang and she made sure everything was perfect! She kept More

by Deborah Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Finance , Cat Langbehn
Jul 20, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Cat took such good care of you. We want to thank you for choosing Key Scales Ford and look forward to serving you again in the future. Thanks again and enjoy your new Ford Mustang! Bruce Johnson, General Manager

July 18, 2015

Vehicle purchase From the time I traded in my 2010 Ford until I drove off in my 2015 Focus, my experience went extremely well. I didn't have to do very much except emp More

by rcoonradt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Jul 20, 2015 -

Key Scales Ford responded

Thank you for your review. We appreciate your loyalty to Key Scales Ford and thank you for your business. We know that you are going to love your 2015 Ford Focus! We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

July 15, 2015

Sales Fred Almonte was a terrific sales person. No high pressure and went out of his way to locate a truck with the options what would pull our fifth wheel. More

by truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jul 17, 2015 -

Key Scales Ford responded

Thank you for your comments. We are so happy to hear that Fred was able you to locate a truck with the options that you needed. We appreciate your business and thank you for choosing Key Scales Ford. Thanks again! Bruce Johnson, General Manager

July 11, 2015

Leased 2015. Ford Fusion Great experience,! Fred went the extra mile making sure our wants and needs were met. He rented a nice vehicle for us while our new one was being d More

by elsprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jul 13, 2015 -

Key Scales Ford responded

Thank you fro your review. We are glad that Fred was able to make your leasing experience a happy one. We know you will enjoy the 2015 Ford Fusion. Thank you for choosing Key Scales Ford. We appreciate your business. Thanks again! Bruce Johnson, General Manager

July 11, 2015

Salesman and finance person We walked into the dealership not to buy, but just to look at the new vehicles. We met with Rich Rysell. From beginning to end, his service was excell More

by gailw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim H. Roberts, Finance, Rich Rysell
Jul 13, 2015 -

Key Scales Ford responded

Thank you for your feedback. We are happy to hear that both Rich and Jim took such good care of you. We know that you will love driving the 2015 Ford Edge! Thank you for choosing Key Scales Ford. We appreciate your business and look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

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