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Key Scales Ford
Leesburg, FL
1,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,602 Reviews of Key Scales Ford
January 28, 2015
Salesman was great! Mark Bonner is the reason I purchased my vehicle at Key Scales Ford. He was not pushy or arrogant. We had tried to make several other deals at this Mark Bonner is the reason I purchased my vehicle at Key Scales Ford. He was not pushy or arrogant. We had tried to make several other deals at this dealership in the past and we always purchased elsewhere. The other reason we purchased at this dealership is Joe Vanwaes. He has performed service on or other Ford vehicles and has always been great to work with. Both Mark and Joe are friendly, outgoing and professional at the same time. I paid a little more for the vehicle than I thought I should. But the dealership is close by and I liked the vehicle and options it had. This was my first experience with Dan Shuten and he was very professional and very organized. More
by Fowler16
Employees Worked With
Dan Shuten
January 16, 2015
Busiest Day of the Year It must have been the busiest day of the year, but our salesperson stayed with us late into the evening as we completed the purchase. It must have been the busiest day of the year, but our salesperson stayed with us late into the evening as we completed the purchase. More
by Iceman
Employees Worked With
Artie Dorado
January 16, 2015
Looking at new cars to buy or lease. We were just planning on looking around. Rich came up to us, was very pleasant, no high pressure and let us drive the cars we felt we would be intere We were just planning on looking around. Rich came up to us, was very pleasant, no high pressure and let us drive the cars we felt we would be interested in buying or leasing. We explained our situation to him, still leasing an automobile. He was very informative when we sat down in his office. Bill Pyle, a true gem, was also consulted, and between both Rich and Bill, we were able to lease a new 2015 Escape. Also, Jim Roberts, who filled out all the necessary papers for us to sign, was very pleasant and explained each paper and what it meant. A very, very pleasant experience. You have some wonderful people working for you. More
by Barohn
Employees Worked With
Bill Pyle, Jim Roberts, Rich Rysell
January 15, 2015
Experience I found the staff friendly and easy to work with. I would recommend to my friends they check out a Ford before making a car purchase. I found the staff friendly and easy to work with. I would recommend to my friends they check out a Ford before making a car purchase. More
by Heather
Employees Worked With
Rich Rysell
January 15, 2015
Sold us! We just planned to look around but once we started Rich wouldn't give up until he had a deal we could live with. Great job. Thanks Rich and all involv We just planned to look around but once we started Rich wouldn't give up until he had a deal we could live with. Great job. Thanks Rich and all involved. More
by Judy c
Employees Worked With
Rich Rysell
January 12, 2015
My pretty, nearly new Explorer Everything worked great. Bill Pyle was accommodating and friendly. I feel that I got the vehicle I really wanted at a price with very little hagglin Everything worked great. Bill Pyle was accommodating and friendly. I feel that I got the vehicle I really wanted at a price with very little haggling. At closing, the price went up by over 2k because they threw in a zero deductible extended warranty. Knowing the electronics can be problematic and the bells and whistles was my reason for buying my Explorer, I accepted. Less than 48 hrs off the lot, I went back to the dealership because I had trouble entering an unlock code on the drivers door pillar. My salesman drove it right up to the service desk, where they said a new door panel had to be ordered and it was out of warranty. "But I purchased a warranty extension!" Sorry, you'll have to wait 30 days till that kicks in. C'mon guys! 48 hours off the lot? This was the second vehicle purchased through Key Scales. More
by billyeag
January 09, 2015
BOUGHT A NEW 2014 EDGE I have owned and been buying Ford products for over 50 years. My visit to Key Scales Ford was without a doubt the best car buying experience I have ev I have owned and been buying Ford products for over 50 years. My visit to Key Scales Ford was without a doubt the best car buying experience I have ever had. Special thanks to our salesperson Fred Almonte who made the whole visit a resounding success. More
by Birch
Employees Worked With
Jeff Wagner, Jim Roberts, Fred Almonte
January 05, 2015
extremely satisfied! I walked into Key Scales Ford and was given 5 star customer service by all the people working! Rich Rysell helped us navigate through all the option I walked into Key Scales Ford and was given 5 star customer service by all the people working! Rich Rysell helped us navigate through all the options available on our new explorer and was very knowledgeable. Buying a car can be a major stress--and I am so happy with my experience! I would definitely recommend Rich for future auto purchases---and Keyscales will most definitely get our business again. More
by madnorwegian
Employees Worked With
Jim Roberts, Rich Rysell
January 03, 2015
Great Experience!! Mark Bonner was a very helpful, friendly and knowledgeable salesman! This is our first time to lease and he and Dan were very helpful in explaining Mark Bonner was a very helpful, friendly and knowledgeable salesman! This is our first time to lease and he and Dan were very helpful in explaining our options! Hope to do business with Mark again. More
by doug
Employees Worked With
Dan Shuten
January 03, 2015
Purchase Of New Car We purchased a 2015 Taurus from Key Scales Ford, it was the BEST car buying experience we have ever had thanks to our salesman Fred Almonte. He explai We purchased a 2015 Taurus from Key Scales Ford, it was the BEST car buying experience we have ever had thanks to our salesman Fred Almonte. He explained everything up front and made sure we took a test drive, and the price was great. P. & P. Deluca The Villages More
by phylphil
Employees Worked With
Fred Almonte
