Key Scales Ford

My wife and I have bought 2 vehicles this year a F-150 and the latest was a new ford focus. We dealt with Fred Almonte and as always he is a pleasure to work with. He sells you want you want and need r and the latest was a new ford focus. We dealt with Fred Almonte and as always he is a pleasure to work with. He sells you want you want and need rather than the most expensive and something that you will regret later. He works within your budget. The service is always great and the people are a pleasure to work with. More

While I'm probably not the typical customer living down in SWFL (4 hours away) I was overly impressed with everyone I came into contact with at Key Scales. Specifically Mr. Blake Kelly & Mr. Bruce John in SWFL (4 hours away) I was overly impressed with everyone I came into contact with at Key Scales. Specifically Mr. Blake Kelly & Mr. Bruce Johnson. Upon arrival, Blake Kelly met me at the door and was actually jogging to expedite the transaction knowing that I had a 4-hour drive back to SWFL. Bruce was cordial and also super efficient in handling the financial aspect. I've purchased multiple cars from big city dealers, but have never been treated with such care as I was at Key Scales. I will definitely reach out to Blake Kelly when I'm ready for my next vehicle. Not sure I could recommend any positive changes at this dealersip, as the over-all experience was MOST positive. Follow-up: Minor concerns were addressed by Service Dept. (Joe Vanwaes) at no out of pocket expense and a $261.00 reimbursement check was even issued for overpayment in title & registration fees. Kindly, R. Goetz More

We went into the dealership to schedule a first time service on our 2013 Ford Escape..we bought the vehical in Michigan..We told the salesman we needed to get an oil change and learn about the synk prog service on our 2013 Ford Escape..we bought the vehical in Michigan..We told the salesman we needed to get an oil change and learn about the synk program in our car..Chad Howell took us in the dealership and set everything up in the computer for us showing us how to work with Synk..our salesman in Michigan did not show us any of that..we thanked Chad very much ,,he was extreamly helpful,,,and invited us to attend another class on Oct. 4th at the dealership.so we can learn even more about the synk msystem in our car,,,thank ou Chad ur great RoseMarie and Dennis Bridges The Villages , Florida More

Wendy was very helpful to me when I spoke with her about a problem with the fuel door on my 2011 Ford Fusion. She looked at the fuel door and quickly realized it was very loose. After checking my car's re a problem with the fuel door on my 2011 Ford Fusion. She looked at the fuel door and quickly realized it was very loose. After checking my car's records, Wendy ordered the necessary part and told me it would be fixed under warranty. Once the part was received, Wendy called me to bring in my car, and it was promptly fixed while I waited. I'm very pleased with the service I've received to date from Key Scales Ford and plan to keep returning to this dealership for all my vehicle's needs. More

I have been interested in the Ford Focus for a couple of years now, but had never been into a dealership. Having worked for a dealership of a different brand and owner, I was hesitant to go in knowing what years now, but had never been into a dealership. Having worked for a dealership of a different brand and owner, I was hesitant to go in knowing what I know from experience(not good). I submitted an e-mail and Blake e-mailed me immediately and called within 30 minutes. When I came in, I was greeted by several people that actually walked me to Blake's desk. Not only did we get a good deal, but I went in to look at a used Focus and we left in a brand new one. Janet was also a joy to work with. She is amazing with finance and got us a better deal than the financing we went in with. I will definitely be a customer for life at Key Scales! Kudos on making what used to be a stressful experience into an enjoyable one! Keep up the good work! I also want to point out that the weather was terrible the day we purchased and Blake told us to come back for a full detail when the weather was better. Above and beyond! More

We had a great experience buying our Ford Escape. There's almost always room for improvement in price, but everything else was top notch. We just hope that the Service Dept. is as well run as the Sa There's almost always room for improvement in price, but everything else was top notch. We just hope that the Service Dept. is as well run as the Sales Dept. Our sales rep, Rod Berger, did a fine job showing the car, explaining features, and guiding us through the purchase paperwork. More

In the past, buying a car was more of a chore rather than an enjoyable experience. My sales person, Dan Shuten, sold me the car that I was looking. He explaned the vehicle and its features so I knew what I w an enjoyable experience. My sales person, Dan Shuten, sold me the car that I was looking. He explaned the vehicle and its features so I knew what I was getting. Dan also made sure that if I had any questions, not to hesitate to call him. He also followed up after the sale to make sure I was satisfied. I'm sure my relationship with Key Scales Ford will be positive. More

Our visit to Key Scales Ford resulted in the best auto buying experience we have every had. Fred Almonte welcomed us to the dealership and made us feel at home right off the bat. He and Mark Bonner went buying experience we have every had. Fred Almonte welcomed us to the dealership and made us feel at home right off the bat. He and Mark Bonner went the extra mile in helping us get the right car at a great price, with absolutely no pressure. Mark took the time to show us many features on our vehicle. Fred followed through on everything we asked him to do. These guys were extremely knowledgable and helpful. They are the best. More

Working with Fred (and Janet) was a very pleasant experience. They were both very helpful. Thank you both. I have already recommended Fred to four of my friends and I will continue to do so. experience. They were both very helpful. Thank you both. I have already recommended Fred to four of my friends and I will continue to do so. More

I had a good experence with the service department when I I had a good experence with the service department when I needed emergency service on a vehicle I did not purchase at Key Scales Ford. As a di I had a good experence with the service department when I needed emergency service on a vehicle I did not purchase at Key Scales Ford. As a direct result when I was looking to replace a vehicle that was too small for my needs,I went to Key Scales Ford. Their salesman asked some questions and led my wife and I to the perfect vehicle. After a price was agreed to,I purchased the vehicle. The salesman was great and we enjoyed working with him. Every one on the sales end of the purchase was wonderful, and I already know how good the service department is. More