Key Scales Ford

Too good to be Blue, I mean True! I normally don't like sitting at dealerships but, Angela Thompson made the experience much more pleasant. We had already spoke on the phone so she ha I normally don't like sitting at dealerships but, Angela Thompson made the experience much more pleasant. We had already spoke on the phone so she had everything ready when I got there. Took a test drive, filled out the paperwork, then signed the documents and I was out the door! WooHoo! Had the whole afternoon to ride in my new Edge! Love it! Thanks Angela! You did Great! More

Great Dealership First visit to Key Scales Ford. .They were a great dealership to work with...one of the best car buying experiences we have had! Love my new Edge! First visit to Key Scales Ford. .They were a great dealership to work with...one of the best car buying experiences we have had! Love my new Edge! More

Good experience buying new car! Title says it all, Angela is a knowledgeable customer oriented sales person. I will buy again from them. I look forward to a positive experience whene Title says it all, Angela is a knowledgeable customer oriented sales person. I will buy again from them. I look forward to a positive experience whenever I return for service needs in the future. More

Happy We had a great experience. Thank you Rich Rysell. Fast, efficient and likeable! The whole atmosphere was friendly and inviting and comfortable. Have a We had a great experience. Thank you Rich Rysell. Fast, efficient and likeable! The whole atmosphere was friendly and inviting and comfortable. Have a great day ! More

David Galnor is very friendly and nice. It was good price for car payment . It is no interest for 72 months. Thanks for your dealer to help me out.... Thanks very much. It was good price for car payment . It is no interest for 72 months. Thanks for your dealer to help me out.... Thanks very much. More

Weigh in my thoughts about Scales Stop in for a quick look at the new Escape. Was blown away by how much the salesman knew about all the bells and whistles in the Titanium model. We e Stop in for a quick look at the new Escape. Was blown away by how much the salesman knew about all the bells and whistles in the Titanium model. We ended up coming back to Key Scales and purchasing a Edge Titanium model. So far we have had a great experience here. More

TRADE UP! I went back to Key Scales again because they are a great dealership. They helped me get the car I needed with $0 down and 0% APR! I went back to Key Scales again because they are a great dealership. They helped me get the car I needed with $0 down and 0% APR! More

Friendly, efficient and thorough We were greeted immediately. Dave, our salesman discussed all features for the Fusions, both 2016 and 2017. We explored stock in their inventory We were greeted immediately. Dave, our salesman discussed all features for the Fusions, both 2016 and 2017. We explored stock in their inventory and took a test drive. Dave and the dealership were very accommodating to our schedule. Having just moved to Florida we needed a few days to get our insurance and licenses changed and a PIN for the X-plan. The finance and buying transactions were very efficiently handled. Dave was also great giving us an orientation to the Fusion. More

Best Service, They really care and Fred Almonte is the Best Went in to get service on my Super Duty F-250 Diesel Truck, the engine light came on today , while on the way home from my wife's doctors appointment. Went in to get service on my Super Duty F-250 Diesel Truck, the engine light came on today , while on the way home from my wife's doctors appointment. She has been in and out of the doctors and the hospital recently. They still do not know what is wrong with her and we have been really worried and stressed over it. The last thing we needed today ,was for my truck engine light to come on. And not know what the problem is. Only to find out- it is a pump that is needed to fix the truck. This part is on back order and they are not sure 100% ,when this part will be in? It would be bad to even drive the truck I currently own home. Since this part we need could go bad at any moment. And the truck engine would Fail. My wife was super upset. Since she has been in the hospital recently. And she has several more test to come. Fred Altmonte, helped us before -when we purchased the super duty two years ago. He calmed my wife right down. Fred said, "don't worry, we will take care of you." And they did!!! They helped us make the right decision and trade in my 2011 super duty, for a pre-owned 2015 Lariat F-150 Super- crew. It is super nice looking. My wife loves it and so do I. It is metallic green with tan leather seats. This truck is loaded. Like what we had, in the Super Duty but a better deal. It is also perfect for our two dogs. Lots of room in the back seat. We are grateful to Fred and the Dealership for staying late and assisting us. Fred got Doug Faber and Jim Roberts involved and they got us a great deal on this vehicle. Jim made sure we received a warranty , extended maintenance and tire coverage in case of damage to the tires and gap coverage. He was very friendly and helpful and explained everything in detail. This Dealer has been great to us. We referred my parents to Fred and he has helped them in the past as well. I would highly recommend Fred and The Key Scales Dealership to my friends and Family. Thank you for showing how much you care. And Making my wife Smile.and stay calm. Through this process. We appreciate all Fred did for us. His kindness and friendship and hard work he puts in , is to be admired. He is really a great person to work with if your looking for an honest sales person. We would trust him to help us again in the future. Thank you , Joe and Amy C. Happy Customers More

Very professional experience from start to finish. My salesman helped me find the perfect car on my first visit and was very helpful in providing me all of the information I requested in order to make My salesman helped me find the perfect car on my first visit and was very helpful in providing me all of the information I requested in order to make a sound decision about the purchase. It took me a few days to feel financially comfortable to do so, and I really appreciated their patience and support. This dealership definitely makes you feel like you are part of their family, and I am thrilled with the 2014 Ford Escape I purchased! More