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Key Scales Ford

Leesburg, FL

4.6
1,606 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,606 Reviews of Key Scales Ford

September 16, 2016

It was worth the drive... We had a wonder experience buying our new Ford F-150 and received "best in class service" from the best sales guys Fred and Rich. They both were profe More

by TLCWingate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Don Garrett, Rich Rysell, Jim Roberts, Doug Faber
Sep 16, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred and Rich and the rest of the Key Scales Ford team helped deliver the level of service that you - and every one of our customers - deserve. We appreciate you choosing Key Scales Ford for your business, and look forward to being here for you in the future. Bruce Johnson, General Manager

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September 16, 2016

Randy Lofton was on the job and well representing Ford I was at your FORD car sales center on 15 September 2016. I called the evening of 14 September 2016 to make an appointment. Mr. Lofton answered my c More

by jenetta
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Jim Roberts
Sep 16, 2016 -

Key Scales Ford responded

Thank you for your review. And congratulations on your beautiful new Fusion Titanium! I am happy to hear you had a comfortable experience working with Randy. It is important to have the information presented in a manner that is easy to understand, and to be able to complete the task at a pace that is comfortable for you. From all of us at Key Scales Ford, we would like to thank you, and hope you have many happy and safe miles ahead in your new Ford. Bruce Johnson, General Manager

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September 16, 2016

Ford escape Salesperson ,Fred Almonte, was extremely helpful through the whole process of purchasing my new Escape. I do not like buying a new vehicle, but Fred m More

by Bright blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Sep 16, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm glad to hear that Fred helped to ease the anxieties of purchasing a new vehicle. It is all of our goal here at Key Scales Ford to continue to make the process of owning your vehicle as simple and painless as the purchase was. We appreciate your business. Bruce Johnson, General Manager

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September 15, 2016

Excellent Experience We have purchased three vehicles from this dealership - plus have had service work as well. Most recently we purchased a new 2016 Ford Edge SEL. Our More

by truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber
Sep 15, 2016 -

Key Scales Ford responded

Thank you for your review. And thank you, Bob and Janet, for returning to Key Scales Ford. We appreciate your loyalty, and we wish you many happy miles ahead in your beautiful Ford Edge! Bruce Johnson, General Manager

September 15, 2016

Above and Beyond I am NOT a fan of buying a new car. When my husband suggested it was time to replace our 2013 Ford Escape, I thought "oh no...here we go again". I h More

by Gator Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
Sep 15, 2016 -

Key Scales Ford responded

Thank you for your comments. And thank you for making Key Scales Ford your new favorite dealership! Our goal is to keep the process simple, and yes, fun. It looks as though we succeeded. We appreciate your business, and we look forward to being here to help out with your needs in the future. Bruce Johnson, General Manager

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September 13, 2016

Great dealer even better people I went to look at a mustang & talked with Stan Reynolds. He was just great, NO pressure to buy,he showed us a beautiful mustang, we went back 2 days l More

by TheBurl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds, Jim Roberts, Doug Faber
Sep 14, 2016 -

Key Scales Ford responded

Thank you for your response. And congratulations on your beautiful Mustang Convertible. I'm glad to hear that Stan helped to make the purchase experience a positive one for you. From all of us at Key Scales Ford, we hope you have many happy "top-down" miles ahead in your Mustang! Bruce Johnson, General Manager

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September 11, 2016

Ford Edge 2016 purchase Angela Thompson & all the personnel at Key Scales went above & beyond to not only make sure I received the car I wanted, but at a fair price. Angela More

by Nancy Gassler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Brian Collins, Jim Roberts
Sep 12, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Angela, as well as the Service and Finance teams at Key Scales Ford, gave you the level of service and attention that you looked for and deserved on your recent visit. Attention to detail can make all the difference when making a major purchase, and I'm happy to hear that Angela took care of those details for you. Brian and the service team will be here to help you keep your new vehicle maintained. We appreciate you coming to Key Scales Ford. Bruce Johnson, General Manager

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September 10, 2016

Easy to do business with Angela Thompson was our sales person, she was friendly and knowledgable about the F350 we purchased. We are very pleased with deal we got and the ser More

by Linda and Elden
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts
Sep 12, 2016 -

Key Scales Ford responded

Thank you for your comments. As you know, there is a lot to understand about purchasing a heavy-duty truck. I'm happy to hear that Angela was able to get your questions answered and help you select the perfect F350 DRW truck for your towing needs. We appreciate your business, and look forward to helping you out in the future. Bruce Johnson, General Manager

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September 09, 2016

Excellent Our salesman was excellent. He answered all questions and has offered to spend more time with us answering new questions we have. Nice selection of More

by Dancing couple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Galnor
Sep 09, 2016 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that David took the time with you to help select the perfect vehicle from our inventory, get your questions answered. Please let us know what we can do to be of assistance in the future. Thanks for visiting Key Scales Ford! Bruce Johnson, General Manager

September 09, 2016

Superbly Pleased Very energetic and professional staff. Our sales person is very knowleble, highly spirited and so pleasant to work with. Facilities and additional sta More

by Happy Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts, Doug Faber
Sep 09, 2016 -

Key Scales Ford responded

Thank you for your review. It sounds like Angela and the team at Key Scales Ford made a great impression on you - and that's an impression that we want to continue after the sale, also. We look forward to helping out with maintaining your current vehicle, and to helping you select the perfect vehicles for you, your family and friends in the future. Bruce Johnson, General Manager

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