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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

September 15, 2016

Above and Beyond I am NOT a fan of buying a new car. When my husband suggested it was time to replace our 2013 Ford Escape, I thought "oh no...here we go again". I h More

by Gator Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
Sep 15, 2016 -

Key Scales Ford responded

Thank you for your comments. And thank you for making Key Scales Ford your new favorite dealership! Our goal is to keep the process simple, and yes, fun. It looks as though we succeeded. We appreciate your business, and we look forward to being here to help out with your needs in the future. Bruce Johnson, General Manager

September 13, 2016

Great dealer even better people I went to look at a mustang & talked with Stan Reynolds. He was just great, NO pressure to buy,he showed us a beautiful mustang, we went back 2 days l More

by TheBurl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds, Jim Roberts, Doug Faber
Sep 14, 2016 -

Key Scales Ford responded

Thank you for your response. And congratulations on your beautiful Mustang Convertible. I'm glad to hear that Stan helped to make the purchase experience a positive one for you. From all of us at Key Scales Ford, we hope you have many happy "top-down" miles ahead in your Mustang! Bruce Johnson, General Manager

September 11, 2016

Ford Edge 2016 purchase Angela Thompson & all the personnel at Key Scales went above & beyond to not only make sure I received the car I wanted, but at a fair price. Angela More

by Nancy Gassler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Brian Collins, Jim Roberts
Sep 12, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Angela, as well as the Service and Finance teams at Key Scales Ford, gave you the level of service and attention that you looked for and deserved on your recent visit. Attention to detail can make all the difference when making a major purchase, and I'm happy to hear that Angela took care of those details for you. Brian and the service team will be here to help you keep your new vehicle maintained. We appreciate you coming to Key Scales Ford. Bruce Johnson, General Manager

September 10, 2016

Easy to do business with Angela Thompson was our sales person, she was friendly and knowledgable about the F350 we purchased. We are very pleased with deal we got and the ser More

by Linda and Elden
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts
Sep 12, 2016 -

Key Scales Ford responded

Thank you for your comments. As you know, there is a lot to understand about purchasing a heavy-duty truck. I'm happy to hear that Angela was able to get your questions answered and help you select the perfect F350 DRW truck for your towing needs. We appreciate your business, and look forward to helping you out in the future. Bruce Johnson, General Manager

September 09, 2016

Excellent Our salesman was excellent. He answered all questions and has offered to spend more time with us answering new questions we have. Nice selection of More

by Dancing couple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Galnor
Sep 09, 2016 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that David took the time with you to help select the perfect vehicle from our inventory, get your questions answered. Please let us know what we can do to be of assistance in the future. Thanks for visiting Key Scales Ford! Bruce Johnson, General Manager

September 09, 2016

Superbly Pleased Very energetic and professional staff. Our sales person is very knowleble, highly spirited and so pleasant to work with. Facilities and additional sta More

by Happy Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts, Doug Faber
Sep 09, 2016 -

Key Scales Ford responded

Thank you for your review. It sounds like Angela and the team at Key Scales Ford made a great impression on you - and that's an impression that we want to continue after the sale, also. We look forward to helping out with maintaining your current vehicle, and to helping you select the perfect vehicles for you, your family and friends in the future. Bruce Johnson, General Manager

September 07, 2016

Outstanding sales personnel. Fred Almonte Sr. was one of the best salesperson I have ever dealt with. Paperwork was all in place and I was out of the dealership within 1 hour. More

by Dominic Setaro Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Sep 08, 2016 -

Key Scales Ford responded

Thank you for your review. Time is valuable, and we do our best to respect your time when purchasing a vehicle. I'm happy to hear that Fred did everything possible to make your transaction go smoothly and quickly. We hope you enjoy your new Ford, and we look forward to being here to help keep your ownership experience a positive one in the future. Bruce Johnson, General Manager

September 06, 2016

New Vehicle Purchase My husband and I recently purchased a new Ford Edge. Our salesman was great to work with during the purchase. Fred listened to us, gave us a good tr More

by abkdfk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Sep 06, 2016 -

Key Scales Ford responded

Thank you for your comments. Congratulations on your new Ford Edge from all of us at Key Scales Ford. I'm glad to hear that Fred made the process go smoothly for you, and we all intend to keep your ownership experience smooth for you in the future. Please let me know what I can do to be of help in the future. Bruce Johnson, General Manager

September 05, 2016

best car buying experience ever No pressure, low key, sales staff was very knowledgeable, and sincere and nice. Never felt they were trying to talk me into a car I didn't want. The More

by Mel Tuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Randy Lofton, Stan Reynolds
Sep 05, 2016 -

Key Scales Ford responded

Thank you for your review. At Key Scales Ford, we work hard to treat each guest just as we would want our family and loved ones treated. I'm glad to hear we succeeded in giving you the experience you deserve. Please enjoy your C-max, and we look forward to continuing the relationship in the future. Bruce Johnson, General Manager

September 03, 2016

New car purchase I rated my experience as excellent because of the salespersons knowledge of the product and the ease at which it was presented to us. The car was More

by ronaldpask
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts
Sep 03, 2016 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Angela thoroughly went through everything your new vehicle was capable of during your presentation and delivery at Key Scales Ford. And I'm also happy to hear that Jim took the same attention to detail with the financial side of your transaction. We appreciate you choosing Key Scales Ford, and look forward to continuing to "wow" you in the future, too. Bruce Johnson, General Manager

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