
Key Scales Ford
Leesburg, FL
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1,606 Reviews of Key Scales Ford
It was worth the drive... We had a wonder experience buying our new Ford F-150 and received "best in class service" from the best sales guys Fred and Rich. They both were profe We had a wonder experience buying our new Ford F-150 and received "best in class service" from the best sales guys Fred and Rich. They both were professional, attentive around our best options and gave their knowledge that when it came down to the numbers we knew we could honestly trust them. We felt they had our best interest and we were In good hands from the beginning to the end of the deal. Now we have new friends and will recommend Fred and Rich at Key Scales Ford in Leesburg. They truly know their stuff! More
Randy Lofton was on the job and well representing Ford I was at your FORD car sales center on 15 September 2016. I called the evening of 14 September 2016 to make an appointment. Mr. Lofton answered my c I was at your FORD car sales center on 15 September 2016. I called the evening of 14 September 2016 to make an appointment. Mr. Lofton answered my call. He was very pleasant to speak with, and assured me that he could help. I told him I would arrive at the dealership at 9:00 AM. He met me at the door, with a fresh, well rested appearance. He brought me to his desk and within thirty minutes he walked me to the vehicle I told him I was interested in. He answered all my questions and gave me a wealth of information regarding the vehicle I was interested in. He must have walked back and forth with me many times to compare vehicles. He was not impatient, curt, or short with me. He smiled during the entire grueling process of selecting the vehicle. He then walked with me back to his desk, and the paperwork began. He was ever aware of my personal needs, and offered beverages and suggested I take a break if I needed to. Three hours later, I drove away in my new 2017 Fusion Titanium. Mr. Lofton is an excellent employee and a credit to the Ford Motor Company. Thank you Mr. Lofton, I love my Fusion. Presently I am reading all the information that will assist me in gently loving my new Fusion. More
Ford escape Salesperson ,Fred Almonte, was extremely helpful through the whole process of purchasing my new Escape. I do not like buying a new vehicle, but Fred m Salesperson ,Fred Almonte, was extremely helpful through the whole process of purchasing my new Escape. I do not like buying a new vehicle, but Fred made the process less stressful. More
Excellent Experience We have purchased three vehicles from this dealership - plus have had service work as well. Most recently we purchased a new 2016 Ford Edge SEL. Our We have purchased three vehicles from this dealership - plus have had service work as well. Most recently we purchased a new 2016 Ford Edge SEL. Our experience was fantastic!!! We were greeted immediately when we walked in but not approached aggressively. We met with our favorite salesman Fred Almonte . Fred asked us our needs and immediately went to work on sorting out the details and get trade in prices for us. Fred always goes above and beyond to help us. We were extremely satisfied with the prices for the trade ins and the cost of the new vehicle. We would definitely recommend Key Scales to all of our friends. Janet And Bob Blythe More
Above and Beyond I am NOT a fan of buying a new car. When my husband suggested it was time to replace our 2013 Ford Escape, I thought "oh no...here we go again". I h I am NOT a fan of buying a new car. When my husband suggested it was time to replace our 2013 Ford Escape, I thought "oh no...here we go again". I have to say I was very pleasantly surprised with our experience at Key Scales Ford in Leesburg. My husband made contact with the salesman Richard Rysell, and several phone calls and a few days later, we drove off the lot with our new 2016 Ford Escape. Richard was very professional, patient with questions, and interested in providing us with the exact car we wanted. Dan Shuten helped with with the financing paperwork, and he too was friendly, helpful and very knowledgable. Key Scales is our new favorite Ford Dealer. More
Great dealer even better people I went to look at a mustang & talked with Stan Reynolds. He was just great, NO pressure to buy,he showed us a beautiful mustang, we went back 2 days l I went to look at a mustang & talked with Stan Reynolds. He was just great, NO pressure to buy,he showed us a beautiful mustang, we went back 2 days later and bought the car All the staff was very pleasant to deal with,We could not be any happier!!! More
Ford Edge 2016 purchase Angela Thompson & all the personnel at Key Scales went above & beyond to not only make sure I received the car I wanted, but at a fair price. Angela Angela Thompson & all the personnel at Key Scales went above & beyond to not only make sure I received the car I wanted, but at a fair price. Angela's personal attention to all the details was very much appreciated. More
Easy to do business with Angela Thompson was our sales person, she was friendly and knowledgable about the F350 we purchased. We are very pleased with deal we got and the ser Angela Thompson was our sales person, she was friendly and knowledgable about the F350 we purchased. We are very pleased with deal we got and the service we received. Key Scales has been around a long time and now I know why. More
Excellent Our salesman was excellent. He answered all questions and has offered to spend more time with us answering new questions we have. Nice selection of Our salesman was excellent. He answered all questions and has offered to spend more time with us answering new questions we have. Nice selection of new cars. More
Superbly Pleased Very energetic and professional staff. Our sales person is very knowleble, highly spirited and so pleasant to work with. Facilities and additional sta Very energetic and professional staff. Our sales person is very knowleble, highly spirited and so pleasant to work with. Facilities and additional staff superbly maintained and with a highly professional team of experts. Rest assured this dealership will see my business...kudo's kudo's!!! More