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Key Scales Ford

Leesburg, FL

4.6
1,610 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,610 Reviews of Key Scales Ford

May 07, 2016

Experienced, knowledgable and diligent sales staff. We first met our sales person (Rich Rysell) in March when were looking for a potential replacement on our current vehicle. He kept us informed of are More

by Dennis 1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
May 08, 2016 -

Key Scales Ford responded

Thank you for your response. Thanks for letting us know that Rich stayed with you for the journey, and didn't forget what you were looking for in a vehicle. We want you to know that we won't forget about you after the sale, either. We appreciate your business, and the trust and confidence you have placed in Key Scales Ford. Bruce Johnson, General Manager

May 07, 2016

great deal, nice people. worked with us bought a 2015 Edge for my wife. very nice. no reindeer salesman games that some dealers play. good deal for us. we can in at 6:00 on a Friday even More

by IGCHROME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber, Gary Blackman
May 08, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Fred, Doug and Gary helped to make your evening visit to Key Scales Ford a success. We hope you both enjoy your new Edge, and we look forward to keeping the process simple and straightforward for you now and in the future. Bruce Johnson, General Manager

May 03, 2016

Salesman helped us get a truck and did well. Would do a complete review my keyboard is acting up. Great job Fred Almonte and would highly recommend him too anyone out there interested in buying More

by Brenp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 03, 2016 -

Key Scales Ford responded

Thank you for your response. I'm certainly glad to hear that Fred took such great care of you during your recent purchase. We appreciate your business and hope your new vehicle treats you better than that keyboard is! Bruce Johnson, General Manager

May 02, 2016

Sales Person We have had excellent experience with Key Scales on the lease of two vehicles since moving to Florida. Fred Altamonte has been our sales representati More

by bjthomason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Gary Blackman
May 02, 2016 -

Key Scales Ford responded

Thank you for your review. I am glad to hear that Fred took great care of you on both of your leases. Our goal is to make sure that the purchase and ownership experiences are as simple and painless as possible. Please enjoy your new Fusion, and we'll see you again in a few thousand miles for that oil change. Bruce Johnson, General Manager

May 01, 2016

Excellent This was my 2nd purchase from Fred and just as the first time he looked after what I wanted. Fred has always treated my wife and I with respect and k More

by chad3823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 01, 2016 -

Key Scales Ford responded

Thank you for your response. We strive to treat our customers well on each and every visit, and I'm glad to hear that Fred lived up to those expectations for you - again. We appreciate your repeat-business, and look forward to helping you out again in the future. Bruce Johnson, General Manager

April 30, 2016

number 9 We have purchased nine cars from Key Scales Ford!!! This should be proof that we are and have been more than pleased with the sales and service at t More

by Senta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell
May 01, 2016 -

Key Scales Ford responded

Thank you - nine times! - for your review. On behalf of Rich, Don, and the entire sales and service team at Key Scales Ford, I would like to thank you for your purchases, and your loyalty. I want you to know how much we appreciate all of your patronage, and we look forward to continuing to earn your trust in the future. Bruce Johnson, General Manager

April 29, 2016

exellent from hello to goodby very pleased with Fred very personable and a knowledge of the products he Seles. very happy with the way the car was presented at pickup and the fina More

by Joegolf02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Gary Blackman
Apr 29, 2016 -

Key Scales Ford responded

Thank you for your comments. I am very happy to hear that Fred and Gary took such great care of you on your recent visit to Key Scales Ford. I'm glad to hear that you are enjoying the new GT Convertible - what a beautiful car! We look forward to seeing you again soon! Bruce Johnson, General Manager

April 29, 2016

A happy customer I really enjoyed the buying experience here at key scales Rich Rysell, Don Garett and Stan the man really made this an awesome no hassle buying exper More

by Reneck68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell, Stan Reynolds, Jeremy Langhoff
Apr 29, 2016 -

Key Scales Ford responded

Thank you for your response. The fact that you'd "do it all over again" is the best response we could ask for. I'm glad to hear that Jeremy in Service, Rich, "Stan the Man", and Don all made this a positive and memorable experience for you. We look forward to when we can "do it all over again" - and in the meantime, enjoy your new vehicle! Bruce Johnson, General Manager

April 28, 2016

Fastest car buying experience ever. My wife and I went to take a test drive a 2013 FORD EDGE when Don Garrett, Sales Manager called to tell me he had a great car and a great deal if we w More

by choakpoint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Don Garrett, Rich Rysell
Apr 28, 2016 -

Key Scales Ford responded

Thank you for your review. It sounds as though Rich, Don and Dan covered a lot of ground with you in a very short time. We appreciate you making the process simple, also - you know what you wanted, asked the right questions, and left happy. We strive to give that same experience to every one of our guests. We hope you have many happy and safe miles ahead in your Ford Edge Chuck and Pam! Bruce Johnson, General Manager

April 26, 2016

Professional sales person, and a great buying experience. Brandon Casper our sales person made the whole buying experience very enjoyable. Our questions were answered professionally and knowledgeably, which e More

by wredleg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Casper, Gary Blackman
Apr 26, 2016 -

Key Scales Ford responded

Thank you for your review. I want to thank you for making your third lease with Key Scales Ford. We appreciate that you would put your trust in us, in Brandon, and in Gary. We hope this new Ford is as exciting for you as the last two, and we look forward to continuing to serve your vehicle needs in the future. Bruce Johnson, General Manager

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