Keyes Hyundai
Van Nuys, CA
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2,062 Reviews of Keyes Hyundai
Keyes Hyundai John Shaw was very courteous, pleasant and complete. The car was serviced on time, and clean upon return. Although the service was pricey, it was repa John Shaw was very courteous, pleasant and complete. The car was serviced on time, and clean upon return. Although the service was pricey, it was repaired quickly. More
Great Service, Friendly Staff When it came to my advisor, Jimmy, he was great! My invoice was ready to go, my car was clean and ready for me to drive away as promised. When it came to my advisor, Jimmy, he was great! My invoice was ready to go, my car was clean and ready for me to drive away as promised. More
Excellent n' Efficient! My rating is related to the extremely friendly, on time, and efficient effort made by Mr. John Shaw. Well done. I've been in several times since I pur My rating is related to the extremely friendly, on time, and efficient effort made by Mr. John Shaw. Well done. I've been in several times since I purchased my vehicle related to manufacturer recalls or items related to my extended warranty. This past visit was my best one yet. Thank you John. More
TO A GREAT JOB WELL DONE Thank you for such a wonderful experience I look forward to a long and constructive relationship OUTSTANDING JOB ! Excellent Customer service Over all Thank you for such a wonderful experience I look forward to a long and constructive relationship OUTSTANDING JOB ! Excellent Customer service Over all, such a wonderful experience ! More
Oil Change turns into $833.00 When it came to my advisor, Paul, he was amazing! The issues with the diagnosis and response was a different experience. It was nice not having to w When it came to my advisor, Paul, he was amazing! The issues with the diagnosis and response was a different experience. It was nice not having to wait and being offered a shuttle. More
Service was excellent Paul was a very thorough and pleasant service advisor who genuinely seemed concerned about me as a client . His name is not listed below. I called the Paul was a very thorough and pleasant service advisor who genuinely seemed concerned about me as a client . His name is not listed below. I called the dealer and they said he was transferred today - too bad because he was professional More
Did everything promised on time . I called the same day and got a convenient (for me) appointment. John, my service guy, was very helpful and answered all my questions . I called the same day and got a convenient (for me) appointment. John, my service guy, was very helpful and answered all my questions More
Excellent from start to finish! The person who greeted me was so friendly! And then John Shaw himself was great. Once my car was ready, I told him that my Bluetooth didn't sync and The person who greeted me was so friendly! And then John Shaw himself was great. Once my car was ready, I told him that my Bluetooth didn't sync and never did, to my iPhone. He sat w/me in my car and did the whole thing-something no one has done for the entire time I've had my car, which is over 4 yrs!I I've had smarmy pple tell me that it worked for them-that doesn't matter, does it? As soon as I started my car, I could tell that it ran better, too. As usual, just a great experience at Keyes Hyundai. And the cookie smell wafting in was so nice, too:) Thanks to John Shaw and to everyone there. Also, kudos for keeping the place so clean. It's really appreciated. More
Great Customer Service I went to the dealership to buy a car and was greeted by Hovic. He had excellent customer service, it wasn't a pressured feeling sale, like I receive I went to the dealership to buy a car and was greeted by Hovic. He had excellent customer service, it wasn't a pressured feeling sale, like I received at a different dealership. We ended up buying a car that needed some work done and he came down on his day off to make sure that the Service Department took care of my car. To me that was above and beyond, what I'd expect and they did an excellent job! More
Ended up being great Everyone at this dealership was so amazing and so nice. There was some slight confusion between all parties the day I bought my car but it ended up wo Everyone at this dealership was so amazing and so nice. There was some slight confusion between all parties the day I bought my car but it ended up working out well. I had concerns and they were taken care of immediately. Car shopping is very stressful and overwhelming but the employees here made things better, especially Anthony who went above and beyond to make sure I was happy. More





