Keyes Hyundai

processing of the leasing of the vehicle was very good and speedy, we were completed within two hours and speedy, we were completed within two hours More

At Keyes Hyundai we received the the very best service! From the introduction to the test drive, then the business meeting and transaction - all was flawless and great!! We HIGHLY recommend George Arau for From the introduction to the test drive, then the business meeting and transaction - all was flawless and great!! We HIGHLY recommend George Arau for AMAZING treatment and great service!! More

Raymond did a great job as always keeping me updated and had my vehicle ready when promised.... Can't ask for anything more.. had my vehicle ready when promised.... Can't ask for anything more.. More

Carlos was an excellent KEYES representative for our 55,000 mile service. Explained every detail of 30 step procedure, took all day but was done on time the next day. Thanks for a friendly and professi 55,000 mile service. Explained every detail of 30 step procedure, took all day but was done on time the next day. Thanks for a friendly and professional experience. More

I hope this message finds you well. I am writing to express my profound disappointment with my recent experience at Keys Hyundai. Regrettably, the assurances made to me regarding the pr I am writing to express my profound disappointment with my recent experience at Keys Hyundai. Regrettably, the assurances made to me regarding the pricing of the Ionic 5 turned out to be grossly inaccurate. Despite investing considerable time at your dealership, the offer presented for the identical vehicle leased by an acquaintance failed to align with expectations, and the resulting lease terms far exceeded what was initially discussed. Moreover, I must highlight the distressing encounter with your Finance representative, Fred Ameele. His demeanor was notably hostile, contributing to an already frustrating situation. Following extensive waiting periods, I was further dismayed to find that the contract provided was password protected, rendering it impossible for me to review and sign as necessary. Having been a loyal Audi lessee for the past 12 years, accustomed to the utmost professionalism in every interaction, this stark deviation from expected standards has left me deeply dissatisfied. The disparity between the service I have come to expect and the reality of my recent encounter with Keys Hyundai is both concerning and disheartening. In light of these issues, I kindly request immediate attention from your corporate office to address these grievances. I am eager to resolve this matter swiftly and amenable to discussing potential solutions that would restore confidence in your dealership. Please do not hesitate to contact me at (310)525-8234 at your earliest convenience to arrange a discussion regarding the necessary steps to rectify this situation. I eagerly anticipate a prompt response and swift resolution. Yours sincerely, Sheyda Amini More

Worked with Carlos in the Service Department to get routine maintenance done. He offered to consolidate two appointments into the one I was there for, saving me a trip back. He explained the maintena routine maintenance done. He offered to consolidate two appointments into the one I was there for, saving me a trip back. He explained the maintenance schedule to me, which had been confusing due to the Hyundai app. Good, knowledgeable and quick service. More

Assisted me with a blown out tire. Service representative was knowledgeable and took care of my concerns. Service representative was knowledgeable and took care of my concerns. More

Service was exceptional. I truly appreciated. I don’t have much more to say, but I can’t get past this page unless I write more. Service was exceptional! I truly appreciated. I don’t have much more to say, but I can’t get past this page unless I write more. Service was exceptional! More

This was my fourth service appointment and the best by far. The entire service team seemed new and actually nice. I have never been happy with this service department until this visit. far. The entire service team seemed new and actually nice. I have never been happy with this service department until this visit. More

Jonathan E the service manager told me exactly what to expect on regarding service for this Recall Campaign (coolant system). Work was completed sooner than expected even though I planned to leave the ca expect on regarding service for this Recall Campaign (coolant system). Work was completed sooner than expected even though I planned to leave the car overnight (which I still did). I realize you are still in a HUGE construction zone, but service happened very timely in the difficult check-in/pick up surroundings. Good job! More