Keystone Volvo of Berwyn

We worked with David Jurgensen to purchase a new Volvo S60 through the OSD (Oversea's Delivery Program), and could not be more thrilled with our car, or the experience! From the moment we stepped into S60 through the OSD (Oversea's Delivery Program), and could not be more thrilled with our car, or the experience! From the moment we stepped into the Berwyn location, David was friendly, professional, thorough and wonderful to deal with. His years of expertise with the Overseas Delivery Program ensured that no detail was left out and we new exactly what to expect before leaving for our trip. David was even so kind to share sightseeing and restuarunt recommendations with us prior to our departure. The trip to Gothenburg was unlike anything we could have imagined, and our car was the icing on the cake! Everyone we interacted with from Volvo both overseas, and particularly at the Berwyn location has been the utmost professional. We are so happy with our car, and the entire experience! We have told just about everyone we know about our choice to work with Keystone Volvo and take advantage of the OSD program. More

Hello Mr. Stein, I wanted to take a moment to send you Hello Mr. Stein, I wanted to take a moment to send you a message expressing my sincere appreciation for the superior customer service that I recei Hello Mr. Stein, I wanted to take a moment to send you a message expressing my sincere appreciation for the superior customer service that I received from Zen Harantschuk, Sales Consultant this past weekend. My car buying experience actually began with another Volvo dealership in the Chester County area. Without going into the unpleasant details of the experience, suffice it to say that I didn't turn back one I left their building. I got on the road and ended up at Keystone Volvo. That's where my day started to look up. I was determine to purchase a vehicle on this day, but I was also willing to walk away if the price and/or the experience didn't meet my expectations. That's when I walked through your door and met Zen. He was the consummate professional. I explained what I was looking for and he went right to work to try and meet my needs. Zen was very engaging, knowledgeable about the industry, patient, and responsive to my questions and vehicle demands. I can honestly say that he made the difference in my great experience with Keystone Volvo and I was pleased to seal the deal with my purchase of a 2010 Volvo S80. I will be picking up my new car on Tuesday and I am very excited about that. I look forward to sharing my positive Keystone Volvo experience with others that may be in the market for a new/used vehicle as well as stellar customer service. It is my hope that this message regarding my wonderful experience will find its way to Zen along with a sincere sentiment of my deepest gratitude. Thank you for taking the time to read this message. Should you have any questions or comments, please don't hesitate to contact me. Sincerely, Charlene Jackson A 100% Satisfied Customer More

I recently bought a Mercedes Roadster convertible from Alan Kirsch. Alan and Ben made the experience stress-free and went above and beyond to make sure that I had the right car and that I was happy with Alan Kirsch. Alan and Ben made the experience stress-free and went above and beyond to make sure that I had the right car and that I was happy with my purchase. They are both professional in every sense of the word and they genuinely care about their clients. I would recommend Alan and Keystone Volvo to everyone who is looking for a used or new car be it Volvo or another brand, they will find you exactly what you want :) Judi McMearty Wayne, PA More

good dealon the cars when i bought them. great service when i need it. the work has always been done right the first time.they even give me a new loaner at no charge, and a free car wash coupon.i have bee when i need it. the work has always been done right the first time.they even give me a new loaner at no charge, and a free car wash coupon.i have been going to keystone since 1995,and have recommended them to my friends and anyone who asks where i bought my volvo. More

I've been going to Keystone Volvo for years mainly I've been going to Keystone Volvo for years mainly because of their staff. From Dave Jurgenson in sales to Steve Owens in service they are good peo I've been going to Keystone Volvo for years mainly because of their staff. From Dave Jurgenson in sales to Steve Owens in service they are good people who do good by their customers. Volvo owners from far away go to Keystone because of their expertise. More

David was a pleasure to work with. His knowledge of the options, the features and the operation of the Volvo was outstanding. There was no pressure, but rather a discussion of the options available and the options, the features and the operation of the Volvo was outstanding. There was no pressure, but rather a discussion of the options available and the cost and an honest appraisal of the utility of the option for us. More

Keystone Volvo was my second and last stop when looking to purchase a 2012 S60 T5. From the moment I was greeted in the lot, I was treated with respect, provided the information I asked for and felt as if to purchase a 2012 S60 T5. From the moment I was greeted in the lot, I was treated with respect, provided the information I asked for and felt as if I was a long time customer even though it was my first visit to the dealership. Khalid listened to my needs and worked with me to find a car that not only met my requirements but exceeded them at a very fair price. Once we agreed on that I was given a fair price for my trade, given details of when the new car would be ready and introduced to all the key players at the dealership. I have recommended Keystone to a few colleagues already and will continue to do so in the future More

I have purchased or leased 5 Volvos with David Jurgensen over the years and find that he is the best in his field. Always honest, a pleasure to interact with, and doing his best to balance a strong commitm over the years and find that he is the best in his field. Always honest, a pleasure to interact with, and doing his best to balance a strong commitment to both his dealership and the customer. He is highly energetic, is quick to repond, has great follow thru, and always goes the extra bit that makes the transaction special. You have an ace in David Jurgensen. More

Keystone Volvo, and in particular, Mr. Alan Kirsch, made our, first time, Volvo purchase a truly enjoyable experience. In todays fast paced, impersonal business environment, Keystone Volvo is a breath of our, first time, Volvo purchase a truly enjoyable experience. In todays fast paced, impersonal business environment, Keystone Volvo is a breath of fresh air! We were treated with respect, honesty, and good, old fashioned courtesy - how great is that?! Never, did we experience pressure to buy or "remain on the premises," a tactic in which many other dealers engage to "wear down" potential buyers. Instead, we were given facts, information, several test drives, and phone numbers to contact sales staff when WE were ready to make a purchase. Every stage of the purchase process was geared to our time table and our needs and we could not be more pleased with the results. We will definitely make another purchase from Keystone Volvo! THANKS, KEYSTONE! THANKS, MR. KIRSCH! More

I have purchased several Volvos in the past, but I began my search for a replacement to my Volvo by looking at other makers, Honda, Acura being just a few. Although I have always trusted my Volvos, I felt my search for a replacement to my Volvo by looking at other makers, Honda, Acura being just a few. Although I have always trusted my Volvos, I felt that replacement parts were just becoming too steep. After several visits to these other carmakers, totaling many hours, I drifted back to Keystone Volvo to look at their used cars. Despite a busy showroom, Dave Jurgenson remembered me as if I had just been in last week and promptly showed me all the models I was initially considering, giving me solid information on each. I test drove many cars and through it all, I never felt "pushed" in any one direction. Dave explained his best values, on both used and new, and answered all questions in a straightforward, clear manner. I left that afternoon to make a decision with all the information presented to me. I returned tonight to buy a new car from Dave- a far cry from the used Honda I was considering weeks before. When Dave delivered the car to me, he insisted that I give him sufficient time for him to explain all the car's systems in detail, and so that I could make full use of all the capabilities this new car of mine could offer. Frankly, I hate the car buying process – the haggling back and forth is stressful. Dave laid out the pros and cons of both used and new cars I was considering. I believe I just purchased a great car and was given an honest deal with great value. More