Kia AutoSport Columbus

Awesome The experience was AWESOME! Phillip was a wonderful salesman. He cared about all the little details. Getting the Soul serviced was even a pleasure. B The experience was AWESOME! Phillip was a wonderful salesman. He cared about all the little details. Getting the Soul serviced was even a pleasure. Brenda was very informative while i waited. More

Just Awesome!! I am in love with my new car!! Phillip was very efficient. I like to believe he got me the best price for the car I wanted. 😊 Thank you very much!! I am in love with my new car!! Phillip was very efficient. I like to believe he got me the best price for the car I wanted. 😊 Thank you very much!! More

First time new car buyer Went there to buy a used car, left owning a current year model with 22 miles on it! Best experience ever! Kia for life! Thanks! Went there to buy a used car, left owning a current year model with 22 miles on it! Best experience ever! Kia for life! Thanks! More

LOVE BY KIA STINGER Just brought a 2018 Kia Stinger and love both Gil Indeep and Julie Deese were excellent to work and made the process smooth and easy and most importan Just brought a 2018 Kia Stinger and love both Gil Indeep and Julie Deese were excellent to work and made the process smooth and easy and most importantly No Pressure. Now that I'm driving around Columbus pointing are constantly asking me about the Stinger. Everyone and I mean everyone loves the car. KIA HAS A HIT WITH THE STINGER !!!!!! More

Great Experience My husband's beloved car, a kia forte, sadly bit the dust. It was under a power-train warranty. Kia was very accommodating with a rental car and getti My husband's beloved car, a kia forte, sadly bit the dust. It was under a power-train warranty. Kia was very accommodating with a rental car and getting us into a brand new Sorrento. Love our new car. Always very good customer service. Thank you, Phillip! More

Amazingly Awesome I needed a car, mine had been in an accident and body shop told me it was a total. I went to KIA and Gill was my salesman. I picked out a used car, I needed a car, mine had been in an accident and body shop told me it was a total. I went to KIA and Gill was my salesman. I picked out a used car, but one I hope is reliable! It took State Farm two weeks to decide it really was totalled. I called Gill and told him I would be in Saturday am at 10:00. I got there at 9:45 and he was ready and waiting. We went for a little ride, I fell in love with the car and we went back to the dlrship by 10:00. Gill told me the finance man would be right with me and at 10:30 the paperwork was complete and I was out the door. Gill followed me to the airport to return the rental car, I drove him back to KIA and by 11:15, I was on my way! Last time I bought a car, and I had it picked out already, it took ALL day! I feel I got a very fair price on the purchase of my car and the fact Gill held that car for me for two weeks was incredible! He gave me options for a new KIA but I wanted a less expensive car pmt for a little while. God willing, in a few years I will return to KIA and leave the lot in a brand new KIA! Gill was amazing, not at al high pressured, and always pleasant. The finance guy, Clarence was great also! Julie started this all when she answered my call and referred me to Gill and the others. Thank you Julie! I think I have found my car home at KIA. I appreciate you all! More

DISHONEST AND SNEAKY FIRST... DO NOT DO BUSINESS WITH SALESMAN GILL OR MANAGER BILL...... I will try to be brief in my explanation of extreme disappointment in those two. FIRST... DO NOT DO BUSINESS WITH SALESMAN GILL OR MANAGER BILL...... I will try to be brief in my explanation of extreme disappointment in those two. First off we saw a car online we wanted to purchase and called to see if it was available to come see. It was so we drove two hours from Atlanta to arrive and find out the manager drove it home and to come back tomorrow. Long story short, we ended up liking the car enough to go through the purchase. In reviewing the numbers we saw that a couple thousand dollars were "snuck in" with no explanation. We caught this and discussed it with Gil, the salesman. He proceeded to lie to us and tell us it was a fee from the bank because it was a certified used. When we questioned it, he then backed out and said it was a pre paid maintenance plan from Kia. We never agreed to adding that and he tried to sneak it in. We also mentioned that one key was provided and we needed the second one. Gill, again lied to us and said once they receive confirmation of payment the second key will be sent to us. We took his word (MISTAKE) and purchased the car. After several weeks of waiting on the second key, we called and checked on the status and apparently they were never going to send the second key. When asked to talk to the manager, Bill, we were told he could do nothing about it and never actually apologized to us. He ignored my calls and texts and never got back to me to explain himself. Bottom line is that some of these items are smaller price items but the dishonesty, sneakiness and lack of professionalism is enough for us to never do business with them again and hope others are tricked and lied to as well. More

Wonderful and very friendly Because the way mrs Brenda,informed me of all the things that needed to be done to my Kia soul was in a very good ways to understand and very good and Because the way mrs Brenda,informed me of all the things that needed to be done to my Kia soul was in a very good ways to understand and very good and helpful More

Extremely poor customer experience Purchased a used car and experience was extremely poor. Found the car I was looking for and took for a test drive. Used car so knew would have some th Purchased a used car and experience was extremely poor. Found the car I was looking for and took for a test drive. Used car so knew would have some things needing to be taken care of. Asking price was 8998 with 90k +miles on the car. Discussed with sales person and let them know same year car in Atlanta for 7500and with only 53K miles and asked for best price out the door. Was told 6500 so decided to buy. Was rushed and was asked if could come back on Monday and car would be ready that new brake pads needed to be installed.. Came back on Monday to complete deal, again was rushed and took much longer than necessary to get in to finance area, again not a good experience person dealing with was short if asked a question and I asked about the 6500 out he door he just pointed to the bottom line on the fiancé sheet and stated that was 6500..didn't think but that was after down payment of 1000 dollars... I take that as my fault and being in a hurry and I like the car so not a lot of complaining about something I should have noted and stopped the deal. Main issue is I do not believe the car was inspected or serviced: personal items from previous owner were left in the care (bible, school book, etc) ashtray was full of cigarette butts and when I opened it butts and ash went everywhere hood lift cylinder was useless (already ordered a new one and will replace myself) oil light came on after 32 miles (was 2 quarts low so obviously was not checked) same for other fluids which is why I do not believe vehicle was inspected at all. temperature sensor not working tire pressure sensor probably not working either as have inflated all tires several times and still on called and talked to an associate about the above issues and was told they would notify the service department and someone would get back with me. Should have know that would not happen either but did give it a try, of course have not heard from anyone. More

Outstanding Under my circumstances(Bankruptcy), didn’t think I would leave in a new car, Mr. Dixon said different. I now have a 2018 Optima!!! Never say never. Under my circumstances(Bankruptcy), didn’t think I would leave in a new car, Mr. Dixon said different. I now have a 2018 Optima!!! Never say never. More