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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
372 Reviews

372 Reviews of Kia AutoSport Columbus - Service Center

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January 05, 2025

I did not have an appointment. I was checked in quickly. The service advisor alerted me that it might be late in the day before my vehicle would be ready. I had someone pick me up More

by mbakerphotographer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Boyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Kia AutoSport Columbus responded

Thank you for sharing your experience! We're so happy to hear that our service team was able to accommodate you quickly, even without an appointment, and that you were kept informed throughout the process. We take pride in going above and beyond to meet our customers' needs, and it’s great to know that we exceeded your expectations by completing your vehicle's services earlier than anticipated. We truly appreciate your feedback and look forward to assisting you again in the future!

September 30, 2024

Brenda is always helpful with any service issue I need taken care of. She is professional and friendly. More

by Pamcotter71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Kia AutoSport Columbus responded

Thank you for your wonderful feedback! 🌟 We’re so glad to hear that Brenda consistently provides you with excellent service. Her professionalism and friendly approach are exactly what we strive for in every customer interaction. We truly appreciate your trust in us, and if you ever need anything else, don’t hesitate to reach out. We’re here to help! 🚗😊 #CustomerCare #ProfessionalService #ThankYouBrenda

September 20, 2024

The service was great and they helped with everything I needed! Miss Brenda went above and beyond to ensure I was taken care of More

by Leandre Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so happy to hear that you had a great experience and that Miss Brenda went above and beyond to take care of you. We truly appreciate your feedback and are grateful for your trust in our team. If there's anything else we can assist you with, please don't hesitate to reach out.

September 18, 2024

Our service agent is absolutely the best. She's professional and always explains and offers the best advice for our vehicle repairs. More

by The Levins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you so much for your kind words! We’re thrilled to hear that your service agent has been providing you with excellent, professional care and advice for your vehicle repairs. We truly value your trust and are grateful for the opportunity to assist you. If there's anything else we can help with, please don’t hesitate to reach out.

September 07, 2024

OUR SERVICE REPRESENTATIVE WAS VERY NICE AND HELPFUL, MADE OUR SERVICE A PLEASURE TO VISIT More

by bobbie.porter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind feedback! We’re so glad to hear that your service representative made your visit a pleasant one. We truly appreciate your business and look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

August 27, 2024

Brenda was excellent with her service give her a raise AMEN IN THE NAME OF JESUS!!!!!! More

by mjartavian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your enthusiastic feedback! We’re so glad to hear that Brenda provided excellent service during your visit. We’ll be sure to pass along your kind words, and we truly appreciate your support. We’re honored to have had the chance to assist you, and we look forward to serving you again in the future!

Jan 14, 2025 -

Kia AutoSport Columbus responded

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August 23, 2024

Brenda Nappi, the Service Advisor I normally work with, is really outstanding. She is courteous, pleasant, and a total professional. Brenda explains everything my vehicle needs when I come in for servici More

by Joy Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your fantastic feedback! We’re so glad to hear that Brenda consistently provides outstanding service and makes your experience pleasant and professional. It’s also great to know that your recent visit for a new battery was handled quickly and efficiently. We truly appreciate your kind words about Brenda and our entire team. We look forward to serving you again in the future!

August 15, 2024

Brandy in service are. She was very helpful and walk me through every thing. She is awsome and give 100% customer service More

by annewood2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so glad to hear that Brandy provided you with excellent service and made your experience as smooth as possible. We pride ourselves on delivering 100% customer satisfaction, and it’s wonderful to know that Brandy exceeded your expectations. We appreciate your feedback and look forward to assisting you again soon!

August 12, 2024

Brenda is the best in her business. She knows how to take care of the customers. Brenda keeps her clients informed of the work progress and information pertaining to the repair issues More

by lawsonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so happy to hear that Brenda consistently provides you with outstanding service and keeps you well-informed throughout the repair process. Her dedication to ensuring customer satisfaction is truly appreciated, and we’ll be sure to pass along your praise. Thank you for choosing us, and we look forward to serving you again!

June 07, 2024

Brenda has helped me with my 2014 Kia sorento since I got it in 2015. Her expert knowledge, patience and help with my insurance goes beyond five stars. She is great. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Owens
Jul 12, 2024 -

Kia AutoSport Columbus responded

Thank you, Linda, for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

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