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Kia AutoSport Columbus - Service Center

Columbus, GA

4.6
346 Reviews

346 Reviews of Kia AutoSport Columbus - Service Center

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August 11, 2023

The staff was very nice. Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment More

by INGRID Deas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nokomis Croney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Radney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Kia AutoSport Columbus responded

Thank you so much for your review, Ingrid! We are so glad to hear that we met your promise time. We take pride in our customer service, if there's anything else we can do, please let us know.

August 11, 2023

The KIA dealer in Columbus GA has a outstanding team that will keep you informed and are very easy to work with. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Kia AutoSport Columbus responded

We're so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our clients happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon!

August 10, 2023

Great service from Service Manager, I forgot his name. He was very informative with great customer service. Only issue is my car didnt get washed like they normally do when I bring it in for service. Oth More

by Sxyshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 12, 2023 -

Kia AutoSport Columbus responded

We are so thankful you continue to choose us for your business! We are thankful to have someone like Nokomis (Service Manager) to ensure his guests are taken care of. We apologize for not running your car through our car wash, but will be happy to make sure that happens during your next visit with us. Let us know if there is ever anything we can do for you!

July 28, 2023

Very courteous, and always concerned about the needs of their customers. They work hard to resolve all issues and always end up with a positive result. I am very pleased to be a customer of Kia. More

by therealrangerjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES (JIM) ORR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathasha Bennefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Kia AutoSport Columbus responded

We are so happy to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, let us know.

July 27, 2023

I’m always pleased with the results of the work. The staff is very helpful and courteous. More

by Love my Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathasha Bennefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
Sep 12, 2023 -

Kia AutoSport Columbus responded

Thank you for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

July 19, 2023

They take ownership of what they do. I was told to come back in the morning however when I arrived I was told I couldn’t be seen. I spoke with the manager Melanie in Brenda’s absence and More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Radney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Lee
Sep 12, 2023 -

Kia AutoSport Columbus responded

Thank you, Dottie for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

June 19, 2023

Great vehicle services, friendly staff and clean facilities. Work is done right the first time quick and efficiently. More

by mortarman226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathasha Bennefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Awesome job as usual, they beat the estimated wait time and answered thoroughly all the questions I asked. More

by Tjc0006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Kia AutoSport Columbus responded

Thank you so much for your review! We are so glad to hear that we met your promise time. We take pride in our customer service, if there's anything else we can do, please let us know.

May 17, 2023

I was very disappointed with my first service, my car was filthy, questions were unanswered and I felt the guy just blew me off. I have sent so much business to Kia but I don’t feel I deserved the treatment More

by edna_mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Stokes
May 17, 2023

The staff was very nice and knowledgeable. They took great care of my car. I would recommend Kia to anyone. More

by canlashae8705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES (JIM) ORR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nokomis Croney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric "BUD" Thrash, Kendal Long, DJ Stokes