Kia Autosport of Pensacola

Fast and friendly Eric and Bob we're both very friendly and professional I never once felt pressured by the sales team . Eric it was very informative on what vehicle Eric and Bob we're both very friendly and professional I never once felt pressured by the sales team . Eric it was very informative on what vehicles would fit my needs More

Wonderful Dealership! I'm appreciative for the experience I had at Kia Autosport. Car shopping can be overwhelming and stressful, but Donald and Terris made the process eas I'm appreciative for the experience I had at Kia Autosport. Car shopping can be overwhelming and stressful, but Donald and Terris made the process easy and relaxing. Donald is an excellent salesman who is highly knowledgeable about the vehicles and features. Terris is patient and informative...he worked wonders with my less-than-stellar credit to find me a loan that works with my budget and took the time to answer all of my questions regarding the financing. I am very happy with my new car! Thank you all : More

Never thought I would be Disappointed in Kia Pensacola I have bought 4 cars from Kia (3 brand new and one used, not even used and not a Kia) and I had not had an issue with any of them until recently. The I have bought 4 cars from Kia (3 brand new and one used, not even used and not a Kia) and I had not had an issue with any of them until recently. The fourth car I bought was a brand new 2015 KIA Forte. I loved this car from first site. It had 5 miles on it when I got into it. Everything was great with it until 2016. I took it in for it's normal oil change and told them about some knocking sounds. It turns out, the head had to be replaced. I was very surprised, but knew the warranty would take care of it, so no big deal. Once is was out of the shop it started shutting off on me while driving. I took it back to them and they couldn't duplicate it, so I kept driving it. FINALLY it started making a noise, turns out there was something wrong with the alternator. I had also informed them about a shifting issue, but again, could not duplicate the problem. Now here we are in August 2017 and 40,000 miles and a noise when it shifts is happening. Well apparently, they CAN duplicate that and have kept the car for repair and put me in a rental,which is great, but when I try to talk to someone about my concerns with the fact that I have a dud of a car, they attempt to sell me another one? Really? Not only that, but they want to put me in a car that I don't even like and raise my monthly payments by $50?? You sold me a DUD! What happens later when the warranty is out and there continues to be issues with this car? What happens when I try to sell it and the value is lower than normal because of the issues it had? I am so disappointed in the way they handled this situation today that right now, I wouldn't even suggest anyone go there. I know there is a bad seed every once in awhile, you would think they would do something to make it right, other than continue to fix during warranty, then let me hope and pray I can get rid of it as soon as possible after 100,000 miles. This would have been the last car for me. Not anymore, I have to start planning on what to do in 60,000 more miles. More

Awsome I highly recommend donald he got me what i wanted a kia sorrento at the price i was looking for im very pleased thank you donald so much I highly recommend donald he got me what i wanted a kia sorrento at the price i was looking for im very pleased thank you donald so much More

A Great Experience For My First Vehicle Purchase I Came To Kia Autosports To Browse And Look Around At Different Vehicles Last Week The Week Of July The 23rd. I Came Back This Week And Finally Made I Came To Kia Autosports To Browse And Look Around At Different Vehicles Last Week The Week Of July The 23rd. I Came Back This Week And Finally Made A Purchase! Great Guy To Be A Salesman I Would Reccomend Him For Any Salesman! Better Than The Ones Ive Met Here So Far In Pensacola,FL. I Love My Vehicle! We Got A Great Deal On A Brand New Car! More

Excellent sales person. Mr. Kenny Roberts Mr. Kenny Roberts went above and beyond, answering our questions in a very professional and easy to understand. Mr Roberts show his professionalism an Mr. Kenny Roberts went above and beyond, answering our questions in a very professional and easy to understand. Mr Roberts show his professionalism and cordial personality to my husband and I, it was a delight for us to purchase our KIA soul from him. Bob Humphrey, Doug Auchey, Terris Rease and Jessica Lee where also very caring and helpful. Overall it was a great experience. And will buy another Kia. More

Great Service Department Every time I have brought my car to Kia, whether for routine maintenance or minor repairs, David has always been great. He's great at explaining the Every time I have brought my car to Kia, whether for routine maintenance or minor repairs, David has always been great. He's great at explaining the different services that are available and which ones my car needs at that time. If anything else is discovered he will call and explain what needs to be done, whether it is a pressing issue or something that can wait a little while, and how much it will cost. If something cannot be fixed that day he works with me to schedule a time for me to bring it by. Overall, I am extremely happy with the service department at this location. More

Fantastic Eric was a great help to us, he gave us the best information and helped us get a car we could afford. He was professional and had great charisma and e Eric was a great help to us, he gave us the best information and helped us get a car we could afford. He was professional and had great charisma and energy. 5 stars all the way!!!! More

Car Purchasing Experience We are very pleased with the service at Kia Autosport which is why we've been making the one hour drive from Mary Esther for the last five plus years We are very pleased with the service at Kia Autosport which is why we've been making the one hour drive from Mary Esther for the last five plus years for service. We recently moved to Santa Rosa Beach and the drive is now two hours but well worth the trip. One of the main reasons is because of Associates like LB Young who has assisted us with the two cars that we have purchased there during that period. He is very professional and makes the whole process rather easy; We will continue to come to Kia Auto because they really do make you feel important and like family. My wife and I are very happy with the 2017 Kia Sorento that we purchased. LB was able to work up a contract that fit our budget and we thank him and the whole team for all their help. Any time you need to hear the trumpet sound! Call us, we will come. Thanks again, LB Young. Ron & Christine More

Customer Service Like No Other My wife and I leased our Kia Optima and Kia Sportage from Neil. Although we were not 100% sure what we wanted to buy, Neil was patient with us and exp My wife and I leased our Kia Optima and Kia Sportage from Neil. Although we were not 100% sure what we wanted to buy, Neil was patient with us and explained the different features in both cars. At no point did we feel like he was buying pushy or trying to sell us more than what we needed. Neil is very friendly and so helpful. He has continued to check on us even after we purchased the car and this is greatly appreciated. We were more than just a sale. This was the best car buying experience I have had in all the cars I have purchased and it was because of Neil. Thank you and I highly recommend him! More