Kia Cerritos
Cerritos, CA
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I purchased my Kia Telluride from Kia of Cerritos. I was nervous about going car shopping during a pandemic but they let me wait outside during the purchase and all sales people who spoke to me kept their d nervous about going car shopping during a pandemic but they let me wait outside during the purchase and all sales people who spoke to me kept their distance and wore masks. It made it much easier to buy a car from them. My first service experience was great as well. Fast friendly service and once again proper distancing and masks were worn making me feel more comfortable. More
Service was great all of my service needs were meet. And even got a repair on my car that I did not know I needed and it was covered under warranty even got a repair on my car that I did not know I needed and it was covered under warranty More
JOSE VALENCIA WAS GREAT HE GOT ME IN AN OUT IN RECORD TIME. I WOULD DEFINETLY MAKE THE TRIP FROM ORANGE COUNTY TO CERRITOS JUST FOR THE SERVICE ANYTIME! TIME. I WOULD DEFINETLY MAKE THE TRIP FROM ORANGE COUNTY TO CERRITOS JUST FOR THE SERVICE ANYTIME! More
The Service Rep. Vincent Chin is always professional and always timely! Excellent service! I will always bring my car there for service! I trust my car will always be done RIGHT! Stephanie Golston always timely! Excellent service! I will always bring my car there for service! I trust my car will always be done RIGHT! Stephanie Golston More
Matthew Beltran was the best ever. Patient, kind and understanding what type of car and price I needed. I had no issues with him what so ever. I would and WILL refer everyone I know that needs a new car understanding what type of car and price I needed. I had no issues with him what so ever. I would and WILL refer everyone I know that needs a new car to Matthew. Thank you Matthew!! The only issue I had is the finance dept. I believe Fatima worked with me, I'm not sure she never introduced herself to me. She is a very intimidating person and essentially conned me into getting the Security Etch by stating it was included in the original listed price. Come to find out it was an optional cost. More
I scheduled my service on Monday to be done on Tuesday and the whole process was exceptional. I knew that they offered a shuttle service in the past and the Lyft home was a nice amenity. Service was done and the whole process was exceptional. I knew that they offered a shuttle service in the past and the Lyft home was a nice amenity. Service was done within three hours and covered by warranty. Ryan Smyth was my service agent and was exceptional in helping me out as well. Thanks Kia of Cerritos. More
Thank you juan in sales. Day 1 I knew this guy was true Thank you juan in sales. Day 1 I knew this guy was true to his craft, he doesnt stop until your satisfied. Very impressive salesman! Thank you juan in sales. Day 1 I knew this guy was true to his craft, he doesnt stop until your satisfied. Very impressive salesman! More
I am extremely happy with my purchase! My salesman Josh was excellent, and worked very hard to get me in this beautiful car that I love! Thank you Kia if Cerritos was excellent, and worked very hard to get me in this beautiful car that I love! Thank you Kia if Cerritos More
I had a terrible experience at Trophy Kia of Downtown where they should lose their franchise. I gave Kia one final opportunity and Kia of Cerritos was great. Honesty in a dealership is important and Kia where they should lose their franchise. I gave Kia one final opportunity and Kia of Cerritos was great. Honesty in a dealership is important and Kia of Cerritos has it. The Sales Manager's quote was the same as the what appeared in the financial documents as it should. If you want to buy a Kia do it at Cerritos. More
Great salesman and great deal. Good people person there. Will recommend to friends and family. I also like that they offer full service for all your maintenance. Will recommend to friends and family. I also like that they offer full service for all your maintenance. More