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Kia Downtown LA
Los Angeles, CA
1,812 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,812 reviews
March 02, 2024
The staff is very friendly. Once my car is in the dealership they work on it very quickly. However, communication from Kia is very poor. I brought my car in for a safety recall. Once my car is in the dealership they work on it very quickly. However, communication from Kia is very poor. I brought my car in for a safety recall. They returned my car to me and only later did I discover they had not completed the safety recall because they needed a part. No one at the dealership informed me of this. Had I not checked I would have made the assumption the safety recall was complete. I called to Kia three different times to complete the safety recall and was told several times I would receive a return call. I never did. On my 3rd call I was told the piece had already arrived and I could make another appointment. The nearest appointment was a week from that date. The communication is poor and non efficient. More
by Missjenniferfletcher
Verified CustomerEmployees Worked With
Helpful March 02, 2024
This service center is located right next to downtown LA. Good luck finding parking because there is no specific lot for customers waiting or if someone is picking you up. People are double parked and hard t Good luck finding parking because there is no specific lot for customers waiting or if someone is picking you up. People are double parked and hard to get in or out of the street to get service. I went in for a quick repair and I was expecting to wait about an hour but it took two and a half. It was my day off so had no rush but you have to expect to wait if it’s a high volume of cars lined up in the street. I dislike going to this dealership to get my service done, but it’s the closest thing to my house and I usually go for a walk around USC when I’m there. More
by DOUGFIG1990
Employees Worked With
March 01, 2024
Best costumer service ever I went with appointment and was seen on time and very quick was seen on time and very quick More
by KYLABLANCHE32
March 01, 2024
Was great experience everyone helped me good I will recommend everyone to visit kia downtown Los Angeles recommend everyone to visit kia downtown Los Angeles More
by ayoubsamer20176
February 28, 2024
Elizabeth was incredibly helpful, communicative and efficient. I really appreciated the consistent communication via text and being able to access my bill and services online in real time and settle pa efficient. I really appreciated the consistent communication via text and being able to access my bill and services online in real time and settle payment in advance. Everything was clear and streamlined. More
by ALHELM86
Employees Worked With
Elizabeth Ramirez, 5 stars
