Kia Of West Nyack

The old bait & switch Classic example of shady used car deal. Settled on terms on Friday, returned to pick up car on Saturday as instructed and it was not ready for deliver Classic example of shady used car deal. Settled on terms on Friday, returned to pick up car on Saturday as instructed and it was not ready for delivery. OK, no problem. Come back on Monday morning as arranged again to find the terms of the deal completely changed. First of all the warranty promised first by the salesman and then offered again by the 'Business Director' to make up for the missed pick up date on Saturday, it was absent from the final deal unless I wanted to buy it. The 'Business Director' repeatedly told me that he wasn't going to make any money on the extended warranty, yet continued to try to sell it long after I said no. That was just the beginning... Not only did 'Business Director' try to get me to sign a contract with an interest rate two points higher than the original deal, he did not even give warning, just tried to slip it in hoping I wouldn't notice. I got pre-approved at my bank and told them if they could match the rate, I'd give them the loan to make a couple of bucks on the deal because I don't care which bank carries the loan. Turns out they couldn't match the rate, but tried to keep the deal in-house without telling the me, the customer who would be making the payments. After being called on it, the 'Business Director' gave me the great option of keeping my payments the same as long as I extended the loan by three months on the end. Perfect, the payments were the same only there would be three more of them. What kind of math is that? If you are a rookie car buyer, I'd suggest a less shady dealership or prepare to be fleeced. Although they will do it with a smile and tell you you got a good deal. More

Amazing Service! Amazing Experience! I bought a Kia Optima last week. I called Diane after getting an email from her. I started this process via the Internet. I was introduced to Johan I bought a Kia Optima last week. I called Diane after getting an email from her. I started this process via the Internet. I was introduced to Johan Dalton by Diane and he was amazing. He took care of every question and made my experience the best ever. I have bought a number of cars in my life, this was by far, the easiest and most pleasant. The man dealining with Finance (Eddie) was also wonderful. So I gladly give 5 stars Diane, Johan and Eddie of Kia of West Nyack More

He said, "Don't shoot." John Monahan inspired such confidence and trust that I came back to KIA of West Nyack three times (despite its not being the closest KIA dealer) and h John Monahan inspired such confidence and trust that I came back to KIA of West Nyack three times (despite its not being the closest KIA dealer) and happily bought a 2016 Sorento. I recommend him and the dealership wholeheartedly. More

AWESOME SALESMAN AND DEALERSHIP! My Mom & I went to get her a car we met John, We left with 2 cars and new friend! John was a wonderful he was understanding, not pushy, and most of My Mom & I went to get her a car we met John, We left with 2 cars and new friend! John was a wonderful he was understanding, not pushy, and most of all patient. I would recommend everyone to visit Kia and see John, he is truly an example of what a salesman should be! Kia of west nyack is very lucky to have him. i would recommend him and Kia in a heartbeat! More

Honest & Hassle Free Experience Went in to Kia of West Nyack to get general pricing ideas and came out with much more. John Monahan was extremely pleasant to work with. He was friend Went in to Kia of West Nyack to get general pricing ideas and came out with much more. John Monahan was extremely pleasant to work with. He was friendly, very thorough, and a true professional from the moment I walked in there to the moment I left with my brand new vehicle. No hassle, no time wasting whatsoever. Best part is, he genuinely seemed to do everything in his power to make the whole experience a pleasure for me, from timely communication to explaining everything step-by-step. To top it all off, got a fantastic deal. Couldn't ask for more. Make sure to ask for John when you go in. You won't regret it. More

Professional car buying experience with Diane and Calvin I was interested in purchasing a Kia Soul through a car buying service and was referred to Kia of West Nyack. When my request was submitted, I was im I was interested in purchasing a Kia Soul through a car buying service and was referred to Kia of West Nyack. When my request was submitted, I was immediately contacted by phone and email by Diane C. She set up a time for me to test drive the car at the dealership. I was warmly greeted by her when I arrived and was introduced to a sales representative, Calvin B. He was professional in showing me the Soul, answered all my questions, and put me under no pressure to purchase it. It was the best car buying experience I've ever had. Sincerely, Pastor Martin Tyce More

Great deal with no hassle This is my second KIA purchase and My first buying at KIA of Nyack. I called in and made my appointment with Diane on 10/30/15. She made me an appoint This is my second KIA purchase and My first buying at KIA of Nyack. I called in and made my appointment with Diane on 10/30/15. She made me an appointment with Calvin. I checked their inventory and knew they had the car I wanted so I let them know the stock number. They had the car prepped and ready for me to look at. I showed up around 11 and they had the car and paperwork ready by 4pm for pick up. Dealing with car salesman can sometimes get your stress level up though the stratosphere but Calvin and his manager made my experience easy and quick from the second I walked through the door. I have already recommended them to a friend and felt that I should write a review letting everyone know how pleased I was with my purchase. First year service was included and they really made me feel like my time and business was highly valued. I left with the white Sorento EX I wanted with a price that was beyond fair. The sales manager walked out asked how far off we were in price and said if that what it takes to get you into the car you want we will do it and he did. I highly recommend you stop in and see Diane, Calvin, and the staff at KIA of Nyack if you are looking for a great deal and no pressure buying environment. More

I was sold a HORRIBLE CAR! I went with hi hopes for an amazing car. I was sent to a guy named JR. he got me into a 2010 Nissan sentra. I asked for the car fax, he Told me he wil I went with hi hopes for an amazing car. I was sent to a guy named JR. he got me into a 2010 Nissan sentra. I asked for the car fax, he Told me he will send it in the mail. He said xxxx help with anything wrong. Within a month of having the car I ended up putting front end work into it, the car was not safe to drive in. I called the dealership and was told JR does not work there anymore. I've put thousands of dollars into this car. And still am. After I signed the papers, JR told me there's a 3,000 fee because I have no credit. He told me that's the only car that's in my price range and it only has minor issues with the interior (cigarette burns) and I was getting the best deal I'll every get. I will never go back to this place, now I'm going into debt and this is the first car I've owned. More

" No hassel customer service " Our experience with Kia of Nyack was excellent , John Monahan walked us thru the buying process with great detail. We left there with a great car at Our experience with Kia of Nyack was excellent , John Monahan walked us thru the buying process with great detail. We left there with a great car at a PHENOMENAL price. More

Great customer service John Monahan provided us with outstanding service, answered all of our questions and was a pleasure to deal with. I would recommend this dealership an John Monahan provided us with outstanding service, answered all of our questions and was a pleasure to deal with. I would recommend this dealership and working with John to my friends and family. More